Status Code 13

[Learning_Everyd]

Can anyone provide other items to be checked on this?

Client = WIN2003 Enterprise w/SP2, NBU 6.5.6.

Master = WIN2003 Enterprise w/SP2, NBU 6.5.6

Detailed Status:
1/9/2012 12:41:55 PM - requesting resource ma-atl06.us.manh.com.NBU_CLIENT.MAXJOBS.ma-atl83
1/9/2012 12:41:55 PM - requesting resource ma-atl06.us.manh.com.NBU_POLICY.MAXJOBS.NT_Local_C
1/9/2012 12:41:55 PM - granted resource ma-atl06.us.manh.com.NBU_CLIENT.MAXJOBS.ma-atl83
1/9/2012 12:41:55 PM - granted resource ma-atl06.us.manh.com.NBU_POLICY.MAXJOBS.NT_Local_C
1/9/2012 12:41:55 PM - granted resource MediaID=@aaabD;Path=\\ma-atl09\DMT;MediaServer=ma-atl06.us.manh.com
1/9/2012 12:41:55 PM - granted resource DSU-DMT-MA-ATL09
1/9/2012 12:41:56 PM - estimated 7804488 kbytes needed
1/9/2012 12:41:56 PM - started process bpbrm (26148)
1/9/2012 12:42:04 PM - connecting
1/9/2012 12:42:05 PM - connected; connect time: 00:00:01
1/9/2012 12:42:18 PM - Error bpbrm(pid=26148) from client ma-atl83: ERR - Unable to backup System State or Shadow Copy. Please check the state of VSS and associated Writers.INF - EXIT STATUS 69: invalid filelist specification
1/9/2012 12:42:20 PM - Error bpbrm(pid=26148) could not send server status message       
1/9/2012 12:42:22 PM - end writing
file read failed(13)

vssadmin list:

C:\>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.


C:\>vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

Provider name: 'Microsoft Software Shadow Copy provider 1.0'
   Provider type: System
   Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Version: 1.0.0.7


C:\>vssadmin list volumes
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

Volume path: C:\
    Volume name: \\?\Volume{ed266c23-dd88-11dc-89fa-806e6f6e6963}\
Volume path: D:\
    Volume name: \\?\Volume{689c5af6-de54-11dc-bf03-001143d5faea}\

C:\>vssadmin list
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

[Marianne]

NBU 6.5.6 uses VSP by default. Have you changed WOF config for this client to use VSS instead? (Host Properties -> Master -> Client Attributes -> Client name (add if not present) -> select VSS in WOF tab).

Please create bpfis and bpbkar log folders on client and retry the backup.

Please post logs as attachments.

[Mark_Solutions]

In addition to Mariannes excellent advice there are some roll up packages for VSS - so check your system is up to date

Also take a look at this tech note just in case it applies:

http://www.symantec.com/docs/TECH158127

[Learning_Everyd]

VSS select for WOF.  Side note, Volume Shadow Copy service (on the client) was set for Manual and stopped.  Local C:\ backups work Shadow Copy fail with 13 and no file is created in the bpfis.  One is created only when C:\ is backed up. 

Attached is the bpkar. 

[Will_Restore]

Check this technote (though is says for older version)

 

Problem

Shadow Copy Components backup ends with EXIT STATUS 69: invalid filelist specification

http://www.symantec.com/docs/TECH142761