Hi,
I'm getting this status "unable to allocate new media for backup, storage unit has none available(96)" recently we added 21 new tapes to our autoloader and erase those tapes so that they can be used for backup (of course I do an inventory first before erasing them). As the troubleshooting guide stated that they should be change to another pool which is "Scratch Pool" we placed all those 21 tapes on that pool and then run the backup again (those tapes are now on the netbackup pool) and still status code 96 so I checked again the tapes and they are in freeze status, so I unfreeze them and then they we're automatically placed on the "scratch pool". So again I run another backup to see if it's still fails and again status code 96.
FYI:
While erasing those media we got error code 93 and 98. (could this be the main problem?)
Please provide some useful troubleshooting steps for this.
thank you