12-10-2010 06:15 AM
I'm getting a status code 1 from a full back of a Domain Controller (Windows 2008). Having looked at the job log it looks like the system state is the issue. The version of Netbackup is 6.5.4 and the selection for backup is 'ALL_LOCAL_DRIVES'.
Wondered if anyone had any recomendations on the best way to backup Domain Controllers and how the best way to back them up
Thanks in advance
***UPDATE***
This is the error from the job log:
09/12/2010 21:06:10 - Warning bpbrm(pid=4460) from client kn-be-dcp01.euprimep.tsys: WRN - can't open file: System State:\System Files\System Files (WIN32 -536832991: Unknown error)
09/12/2010 21:06:11 - Error bpbrm(pid=4460) from client kn-be-dcp01.euprimep.tsys: ERR - Error encountered while attempting to get additional files for System State:\
Solved! Go to Solution.
12-10-2010 07:31 AM
12-10-2010 07:03 AM
Try to see if there is a compatibility
uncheck the baremetal backup,
12-10-2010 07:13 AM
baremetal restore isn't selected.
12-10-2010 07:31 AM
12-10-2010 07:39 AM
Ive had that problem ... in my case as a result of a virus checker not living harmoniously with netbackup. We switched to another product and the backups are now clean.
I found that an ntbackup or equivalent was also clean.
Somewhere in that lot you may find your solution.
Jim
12-10-2010 07:40 AM
32- or 64-bit? W2008 Service pack or Release version? All important factors when checking compatibility:
NetBackup 6.x Operating System (CL) for Client,Server,NOM,NDMP,BMR,SAN Client,MSEO: http://www.symantec.com/docs/TECH70729
Also see this TN: http://www.symantec.com/docs/TECH140077
Workaround:
If this issue is experienced while running NetBackup 6.5.6, please contact Symantec technical support, referencing this document ID and Etrack 2086686 to obtain an Emergency Engineering Binary (EEB) replacement for bpbkar32.exe for affected clients.
If this issue is experienced while running NetBackup 7.0 or 7.0.1, please contact Symantec technical support, referencing this document ID and Etrack 2085561 to obtain an EEB replacement bundle for affected clients.
For other versions of NetBackup, please contact Symantec technical support to determine EEB availability.
12-12-2010 02:30 AM
Interesting information, thanks Bill
12-14-2010 03:43 AM
I've switched from selecting 'ALL_LOCAL_DRIVES' to C:\, E:\ and Shadow Copy Components but it is still completing with a status 1 and the following error:
14/12/2010 11:38:26 - Warning bpbrm(pid=5596) from client kn-be-dcq02.euprimeq.tsys: WRN - can't open file: System State:\System Files\System Files (WIN32 -536805667: Unknown error)
14/12/2010 11:38:27 - Error bpbrm(pid=5596) from client kn-be-dcq02.euprimeq.tsys: ERR - Error encountered while attempting to get additional files for System State:\
Any other ideas?
12-14-2010 05:43 AM
12-14-2010 08:54 AM
I've looked at the article but the servers in question are running 2008 (not R2) Enterprise 32-bit with Service Pack 2
12-14-2010 09:11 AM
The problem seems to be present on 'non-R2' W2008 as well. Extract from TN:
Please open a support call with Symantec and refer to this TN.
12-15-2010 05:09 AM
Have you tried windows backup ? whether it is working or not .
Make sure that below services are not in disable state , if so please make it as manual but do not start them
1. Microsoft Software Shadow Copy Provider
2. Volume Shadow Copy
3. Virtual Disk
After this please verify the size allocated for Shadow copy in C:\ drive . Check the below screenshot for your refrence . Give atleast 2 Gb for shadow copy and if you have given shadow copy of C:\ drive to C:\ itself then change it to some other drive where you have free space.
After that run the backup from Netbackup and check ....