Symantec Enterprise Support Web Site - Issues?

[Mark_Solutions]

Just wondering if anyone else is finding the Support Site a nightmare at the moment?

I have raised it with a contact in Symantec but wanted to check if it was just me or others had the same experiences so that i can pass it on.

I am finding that when doing a search or following a link I end up at the home page again and in general have to do everything twice before i get to the page i was linking from.

Anyone else having the same issue?

[Will_Restore]

but I have seen odd response in recent past

[Andy_Welburn]

https://www-secure.symantec.com/connect/forums/httpscustomercaresymanteccomapp-broken

Altho' again, if this is the site you're referring to, I still have no issues.

[watsons]

Mark, I saw the same problem but not always, probably once a day - but that didn't bother me, a refresh will make it work anyway. I am more concerned if the site goes down :)

[Marianne]

Experiencing problems TODAY...

when trying to open TN  http://www.symantec.com/docs/TECH125836

Internal Server Error - Read

[Mark_Solutions · Accepted solution]

Looks like it has been down or under maintenance this morning

Just tried following a link and it went to the home page first time but followed the link the second time - so what ever they have been doing hasnt fixed it yet!