10-25-2011 05:39 AM
Just wondering if anyone else is finding the Support Site a nightmare at the moment?
I have raised it with a contact in Symantec but wanted to check if it was just me or others had the same experiences so that i can pass it on.
I am finding that when doing a search or following a link I end up at the home page again and in general have to do everything twice before i get to the page i was linking from.
Anyone else having the same issue?
Solved! Go to Solution.
10-27-2011 04:07 AM
Looks like it has been down or under maintenance this morning
Just tried following a link and it went to the home page first time but followed the link the second time - so what ever they have been doing hasnt fixed it yet!
10-25-2011 05:59 AM
but I have seen odd response in recent past
10-25-2011 06:03 AM
https://www-secure.symantec.com/connect/forums/httpscustomercaresymanteccomapp-broken
Altho' again, if this is the site you're referring to, I still have no issues.
10-25-2011 09:27 PM
Mark, I saw the same problem but not always, probably once a day - but that didn't bother me, a refresh will make it work anyway. I am more concerned if the site goes down :)
10-27-2011 03:49 AM
Experiencing problems TODAY...
when trying to open TN http://www.symantec.com/docs/TECH125836
10-27-2011 04:07 AM
Looks like it has been down or under maintenance this morning
Just tried following a link and it went to the home page first time but followed the link the second time - so what ever they have been doing hasnt fixed it yet!