System State Backup Fails shows error 229

[manura13]

Hi!!!

  I want to take system state backup or Shadow copy in the client win2003 sp2

Master - Linux

Policy type -Flash windows

Netbackup - 7.5

While configure the new policy the error-Snapshot could not be created with VSS method
  (Status 223).

Any one suggest how to take shadow copy in this client..

.

[manura13]

Hi!!!

Logs of bpfis..

12:47:21.723 [6592.4584] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpfis.exe verify -nbu -pt 29 -backup_copy 0 -fim VSS:prov_type=0,max_snapshots=1,snap_attr=0
12:47:21.723 [6592.4584] <2> bpfis main: received FIM as [86798437193875499]
12:47:21.723 [6592.4584] <4> keep_alive_and_snap_control: Entering with request <SNAPSHOT_LOCK>, timeout <5>, status <0>.
12:47:21.723 [6592.4584] <4> keep_alive_and_snap_control: Starting keep alive thread.
12:47:21.723 [6592.4584] <2> start_keep_alive_thread: INF - Start keep_alive thread
12:47:21.723 [6592.4584] <4> keep_alive_and_snap_control: Exiting.
12:47:21.723 [6592.8172] <2> send_keep_alive: INF - sending keep alive
12:47:21.723 [6592.4584] <2> bpfis_state_on_master_xfer_level: bpfis state file transfer is disabled (level = 0), touch file exists: 0, -noserverstate: 0, -nbu: 1
12:47:21.723 [6592.4584] <2> vnet_pcache_init_table: [vnet_private.c:235] starting cache size 200 0xc8
12:47:21.723 [6592.4584] <2> vnet_sortaddrs: [vnet_addrinfo.c:3954] sorted addrs: 1 0x1
12:47:21.723 [6592.4584] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4828] using interface  ANY
12:47:21.723 [6592.4584] <2> vnet_sortaddrs: [vnet_addrinfo.c:3954] sorted addrs: 1 0x1
12:47:21.723 [6592.4584] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4828] using interface  ANY
12:47:21.723 [6592.4584] <2> vnet_sortaddrs: [vnet_addrinfo.c:3954] sorted addrs: 1 0x1
12:47:21.723 [6592.4584] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4828] using interface  ANY
12:47:21.723 [6592.4584] <2> async_connect: [vnet_connect.c:1477] connect in progress 1 0x1
12:47:21.723 [6592.4584] <2> vnet_pbxConnect: pbxConnectEx Succeeded
12:47:21.723 [6592.4584] <2> do_pbx_service: [vnet_connect.c:2116] via PBX bprd CONNECT FROM 172.19.3.29.3679 TO 172.18.2.175.1556 fd = 1456
12:47:21.723 [6592.4584] <2> async_connect: [vnet_connect.c:1644] connect async CONNECT FROM 172.19.3.29.3679 TO 172.18.2.175.1556 fd = 1456
12:47:21.723 [6592.4584] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO drnbapp01 172.18.2.175 bprd VIA pbx
12:47:21.723 [6592.4584] <2> init_resilient_cache: [vnet_nbrntd.c:869] Initialize resilient cache. 0 0x0
12:47:21.723 [6592.4584] <2> logconnections: BPRD CONNECT FROM 172.19.3.29.3679 TO 172.18.2.175.1556 fd = 1456
12:47:21.723 [6592.4584] <8> vnet_check_vxss_client_magic_with_info: [vnet_vxss_helper.c:871] Ignoring VxSS authentication 2 0x2
12:47:21.723 [6592.4584] <2> bprd_read_text_file: Starting to read data
12:47:21.739 [6592.4584] <2> bprd_read_text_file: Read 815 lines and wrote to file C:\WINDOWS\TEMP\ltemp-06592383895041723584000000000-a04584
12:47:21.754 [6592.4584] <4> bpfis main: INF - BACKUP START 6592
12:47:21.754 [6592.4584] <2> bpfis main: receive filelist:<Shadow Copy Components:\>
12:47:21.754 [6592.4584] <2> check_special_names: got path entry as :<Shadow Copy Components:\>
12:47:21.754 [6592.4584] <2> check_special_names: after conversion returning :<Shadow Copy Components:\>
12:47:21.754 [6592.4584] <2> onlfi_get_fl_opts: INF - GET_FLIST_OPTS=<Shadow Copy Components:\>
12:47:21.754 [6592.4584] <2> onlfi_get_fl_opts: INF - Directive: SHADOW COPY COMPONENTS:\
12:47:21.754 [6592.4584] <2> bpfis main: receive filelist:<CONTINUE>
12:47:21.754 [6592.4584] <2> check_special_names: got path entry as :<CONTINUE>
12:47:21.754 [6592.4584] <2> check_special_names: after conversion returning :<CONTINUE>
12:47:21.754 [6592.4584] <2> ol_initialize: INF - stream_in_control = unknown+6592+1, stream_name = unknown+6592+1, streams = 1
12:47:21.754 [6592.4584] <2> parse_open: INF - Opening file C:\Program Files\Veritas\NetBackup\vfm.conf
12:47:21.754 [6592.4584] <2> parse_close: INF - Closing file C:\Program Files\Veritas\NetBackup\vfm.conf
12:47:21.754 [6592.4584] <2> onlfi_vfms_logf: INF - vfm_configure_fi_one: starting VxFI with vxms_started
12:47:21.754 [6592.4584] <2> onlfi_vfms_logf: INF - vfm_get_credentials_if_needed: configuring VxFI credentials
12:47:21.754 [6592.4584] <2> onlfi_vfms_logf: INF - Inside vfm_fi_get_credentials fim_name VSS
12:47:21.754 [6592.4584] <2> vnet_sortaddrs: [vnet_addrinfo.c:3954] sorted addrs: 1 0x1
12:47:21.754 [6592.4584] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4828] using interface  ANY
12:47:21.754 [6592.4584] <2> vnet_sortaddrs: [vnet_addrinfo.c:3954] sorted addrs: 1 0x1
12:47:21.754 [6592.4584] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4828] using interface  ANY
12:47:21.754 [6592.4584] <2> vnet_sortaddrs: [vnet_addrinfo.c:3954] sorted addrs: 1 0x1
12:47:21.754 [6592.4584] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4828] using interface  ANY
12:47:21.754 [6592.4584] <2> async_connect: [vnet_connect.c:1477] connect in progress 1 0x1
12:47:21.754 [6592.4584] <2> vnet_pbxConnect: pbxConnectEx Succeeded
12:47:21.754 [6592.4584] <2> do_pbx_service: [vnet_connect.c:2116] via PBX bprd CONNECT FROM 172.19.3.29.3680 TO 172.18.2.175.1556 fd = 1412
12:47:21.754 [6592.4584] <2> async_connect: [vnet_connect.c:1644] connect async CONNECT FROM 172.19.3.29.3680 TO 172.18.2.175.1556 fd = 1412
12:47:21.754 [6592.4584] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO drnbapp01 172.18.2.175 bprd VIA pbx
12:47:21.754 [6592.4584] <2> logconnections: BPRD CONNECT FROM 172.19.3.29.3680 TO 172.18.2.175.1556 fd = 1412
12:47:21.754 [6592.4584] <8> vnet_check_vxss_client_magic_with_info: [vnet_vxss_helper.c:871] Ignoring VxSS authentication 2 0x2
12:47:21.754 [6592.4584] <2> bprd_read_text_file: Starting to read data
12:47:21.801 [6592.4584] <2> bprd_read_text_file: Received status 160
12:47:21.817 [6592.4584] <2> onlfi_vfms_logf: INF - vfm_fi_get_credentials: No disk array credentials found on server
12:47:21.817 [6592.4584] <2> onlfi_add_to_fim_list: INF - snapshot method=VSS
12:47:21.817 [6592.4584] <2> onlfi_vfms_logf: INF - VSS_Writer FIM $Revision: 1.50.26.1 $
12:47:21.817 [6592.4584] <2> onlfi_vfms_logf: INF - pVfMS FIM config string parser $Revision: 1.9 $
12:47:21.817 [6592.4584] <2> onlfi_add_to_fim_list: INF - snapshot method=VSS_Writer
12:47:21.817 [6592.4584] <2> onlfi_vfms_logf: INF - Automatic Snapshot Method $Revision: 1.8 $
12:47:21.817 [6592.4584] <2> onlfi_add_to_fim_list: INF - snapshot method=auto
12:47:21.817 [6592.4584] <2> onlfi_add_to_fim_list: INF - snapshot method=Hyper-V
12:47:21.817 [6592.4584] <2> onlfi_add_to_fim_list: INF - snapshot method=Hyper-V_v2
12:47:21.817 [6592.4584] <2> onlfi_add_to_fim_list: INF - snapshot method=OST_FIM
12:47:21.817 [6592.4584] <2> onlfi_add_to_fim_list: INF - snapshot method=RealTime
12:47:21.817 [6592.4584] <8> onlfi_initialize_vfms: WRN - VfMS error 10; see following messages:
12:47:21.817 [6592.4584] <8> onlfi_initialize_vfms: WRN - Non-fatal method error was reported
12:47:21.817 [6592.4584] <8> onlfi_initialize_vfms: WRN - vfm_configure_fi_one: method: FlashSnap, type: FIM, function: FlashSnap_init
12:47:21.817 [6592.4584] <8> onlfi_initialize_vfms: WRN - VfMS method error 3; see following message:
12:47:21.817 [6592.4584] <8> onlfi_initialize_vfms: WRN - FlashSnap_init: Veritas Volume Manager not installed.
12:47:21.817 [6592.4584] <8> onlfi_initialize_vfms: WRN - VfMS error 10; see following messages:
12:47:21.817 [6592.4584] <8> onlfi_initialize_vfms: WRN - Non-fatal method error was reported
12:47:21.817 [6592.4584] <8> onlfi_initialize_vfms: WRN - vfm_configure_fi_one: method: vxvm, type: FIM, function: vxvm_init
12:47:21.817 [6592.4584] <8> onlfi_initialize_vfms: WRN - VfMS method error 3; see following message:
12:47:21.817 [6592.4584] <8> onlfi_initialize_vfms: WRN - vxvm_init: Veritas Volume Manager not installed.
12:47:21.832 [6592.4584] <2> onlfi_vfms_logf: INF - virt_test_log: log function is called
12:47:21.832 [6592.4584] <2> onlfi_vfms_logf: INF - VMware Snapshot Method $Revision: 1.52.20.9 $
12:47:21.832 [6592.4584] <2> onlfi_vfms_logf: INF - VxVM FIM $Revision: 1.209.36.5 $
12:47:21.832 [6592.4584] <2> onlfi_vfms_logf: INF - pVfMS FIM config string parser $Revision: 1.9 $
12:47:21.832 [6592.4584] <2> onlfi_vfms_logf: INF - FlashSnap FIM $Revision: 1.209.36.5 $
12:47:21.832 [6592.4584] <2> onlfi_vfms_logf: INF - pVfMS FIM config string parser $Revision: 1.9 $
12:47:21.832 [6592.4584] <2> onlfi_add_to_fim_list: INF - snapshot method=VMware
12:47:21.832 [6592.4584] <2> onlfi_vfms_logf: INF - virt_test_log: log function is called
12:47:21.832 [6592.4584] <2> onlfi_vfms_logf: INF - virt_test_log: log function is called
12:47:21.832 [6592.4584] <2> onlfi_add_to_fim_list: INF - snapshot method=VMware_v2
12:47:21.832 [6592.4584] <2> onlfi_vfms_logf: INF - @(#) $Source: src/vfms/fim/nas_snapshot/nas_snapshot.c,v $ $Revision: 1.106 $
12:47:21.832 [6592.4584] <2> onlfi_vfms_logf: INF - pVfMS FIM config string parser $Revision: 1.9 $
12:47:21.832 [6592.4584] <2> onlfi_vfms_logf: INF - virt_test_log: log function is called
12:47:21.832 [6592.4584] <2> onlfi_vfms_logf: INF - virt_test_log: log function is called
12:47:21.832 [6592.4584] <2> onlfi_add_to_fim_list: INF - snapshot method=NAS_Snapshot
12:47:21.832 [6592.4584] <4> bpfis main: INF - FIS_ID=1383895041
12:47:21.832 [6592.4584] <2> onlfi_process_fs_list: INF - processing file=C:\Program Files\Veritas\NetBackup\temp\unknown+6592+1.std_filelist
12:47:21.832 [6592.4584] <2> parse_open: INF - Opening file C:\Program Files\Veritas\NetBackup\temp\unknown+6592+1.std_filelist
12:47:21.832 [6592.4584] <2> parse_close: INF - Closing file C:\Program Files\Veritas\NetBackup\temp\unknown+6592+1.std_filelist
12:47:21.832 [6592.4584] <2> onlfi_dump_fim_list2: INF - Have 10 snapshot list entries and 0 filesystem device list entries.
12:47:21.832 [6592.4584] <2> onlfi_dump_fim_list2: INF - fimlist_rec[0].fim_name=VSS
12:47:21.832 [6592.4584] <2> onlfi_dump_fim_list2: INF - fimlist_rec[1].fim_name=VSS_Writer
12:47:21.832 [6592.4584] <2> onlfi_dump_fim_list2: INF - fimlist_rec[2].fim_name=auto
12:47:21.832 [6592.4584] <2> onlfi_dump_fim_list2: INF - fimlist_rec[3].fim_name=Hyper-V
12:47:21.832 [6592.4584] <2> onlfi_dump_fim_list2: INF - fimlist_rec[4].fim_name=Hyper-V_v2
12:47:21.832 [6592.4584] <2> onlfi_dump_fim_list2: INF - fimlist_rec[5].fim_name=OST_FIM
12:47:21.832 [6592.4584] <2> onlfi_dump_fim_list2: INF - fimlist_rec[6].fim_name=RealTime
12:47:21.832 [6592.4584] <2> onlfi_dump_fim_list2: INF - fimlist_rec[7].fim_name=VMware
12:47:21.832 [6592.4584] <2> onlfi_dump_fim_list2: INF - fimlist_rec[8].fim_name=VMware_v2
12:47:21.832 [6592.4584] <2> onlfi_dump_fim_list2: INF - fimlist_rec[9].fim_name=NAS_Snapshot
12:47:21.832 [6592.4584] <16> bpfis main: FTL - process_fs_list() failed, status 71
12:47:21.848 [6592.4584] <2> ol_cleanup: INF - removing C:\Program Files\Veritas\NetBackup\temp\unknown+6592+1.std_filelist
12:47:21.848 [6592.4584] <4> keep_alive_and_snap_control: Entering with request <SNAPSHOT_UNLOCK>, timeout <0>, status <71>.
12:47:21.848 [6592.4584] <4> keep_alive_and_snap_control: Starting keep alive thread.
12:47:21.848 [6592.4584] <4> keep_alive_and_snap_control: Exiting.
12:47:21.848 [6592.4584] <4> bpfis Exit: INF - EXIT STATUS 71: none of the files in the file list exist
12:47:21.848 [6592.4584] <2> stop_keep_alive_thread: INF - Stop keep_alive thread
12:47:23.848 [6592.4584] <2> bpfis Exit: INF - Close of stdout complete
 

any one suggest

[sri_vani]

System State /Shadow Copy Components cant be backed up with FlashBackup type policy.

try with MS-Windows as policy type

[manura13]

Hi!!!

  I tryed that also it shows
snapshot could not be created with VSS method
  (Status 223).

[sri_vani]

Open a command prompt and run the command: vssadmin list writers

All the writers listed should be in Stable state with no errors.
If the writers are not stable restart the server and then check them again and let us know

[manura13]

Hi!!

Any one help this issue to resolve

[sri_vani]

Manura,

did u verfiy VSS writers...?

[Shaf]

Hi,

229 events out of sequence - image inconsistency

this link will help you,

https://www-secure.symantec.com/connect/forums/vss-can-not-create-snapshot