VM granular restore for 1 Linux client only can see /etc and /boot

[Iwan_Tamimi]

Hi All, 

I have a vmware backup for this particualr server running Rhel 6.3 the backup running fine. When we tried to do the granular restoration I only can see /etc and /boot even though on the policy we already defined ALL_LOCAL_DRIVES. I tried to browse the vmdk looked OK. 

What Could be the problem? Thank you

(our NetBackup version is 7.6.0.2 The Master running Linux the Media Server from VMware is running Windows 2008)

Regards, 

Iwan 

[RamNagalla]

what is the file sytem type of the VMs

does it build on using volume manger or something else or just normal local ext.

if it is volume manager some thing like VXVM, there are limitations..please make sure the file sytems are under support list of Vmware backups in netbackup

page number 12 in below link

http://www.symantec.com/business/support/resources/sites/BUSINESS/content/staging/TECHNICAL_SOLUTION/127000/TECH127089/en_US/15.0/NB_virtualization_support_7x.pdf

[Iwan_Tamimi]

Hi RamNagalla,

Thank you for your answer, I see from the document it does not support ext4. I think the file system the system it use was ext4 (I cannot confirmed but the system crashed already, luckily it is only early development system and we still trying to do the vmdk restoration). 

Just realize the documentation is for 7.* is it still the same for newer version, mine is 7.6.0.2. (I will also try to find out)

Regads, 

Iwan

[RamNagalla]

i just reliased the one that i have given one is old one, below one is the updated one..

http://www.symantec.com/business/support/index?page=content&id=TECH127089

has updated one from March 2015, and it also valid for 7.6.X

Support for ext4 starts at RHEL 5.4 , so if you have ext4 FS , that should support .

[Iwan_Tamimi]

RamNagalla,

Thanks again yes I see the ext4 FS. Actually we have 2 similar server (that what I see), for the granular recovery one server I can see everything but other server only / and /boot/. I still cannot see the diference between the server. I think I am going to log a case to Symantec.

Regards,

Iwan Tamimi

[Iwan_Tamimi]

Symantec support already has the answer:

http://www.symantec.com/docs/TECH222609

Actually it is a bug on 7.6.0.2 need to update to 7.6.0.4. If you don't want to update there is a workaroun, actually all the mounting points are all there but instead on mounting to the original mount poin it will mount to /etc/lvm/profie/lvname.

Regards,

Iwan Tamimi

[RamNagalla]

hi Iwan,

thank you very much for the inforamtion.

[Iwan_Tamimi · Accepted solution]

Hi All,

Symantec support has the solution:

http://www.symantec.com/docs/TECH222609

It is a bug in 7.6.0.2 the fix is in 7.6.0.4. Actually the file systems missing can be seen on the different mount points it is in /etc/lvm/profile/lvname, and you can restore directly from those directories.

Regards,

Iwan