06-19-2009 03:12 AM
Hi,
I have issues with drives repeatedly going down.
Quantum PX506
6 drives SDLT320
NBU 6.0 MP4 Windows 2003 single Master / Media
Initially drives #2 & #4 were going down. Drive 4 was replaced yesterday by Quantum.
I removed all drives & robot & readded using wizard.
All serial numbers in NBU match real physical serials.
Full server (wintel) & library reboots have been done.
Over last few days at least 5 different media IDs have been noted as CRC failures. I have had 1 or 2 bad tapes before, never this many.
Last night, drive # 3 went down.
What is my course of action?
So far in my to do list / action plan is...
Clean all drives
Check / update library firmware versions
Check / update windows device drivers
Run rob test
Run library diagnostis (has a web interface)
What else?
Thanks in advance, Rich
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bperror -media -U results
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TIME SERVER/CLIENT TEXT
06/18/2009 13:25:25 uk21pbkp001 - error unloading media, TpErrno = Robot
operation failed
06/18/2009 15:20:59 uk21pbkp001 uk21pfsr003 error requesting media, TpErrno =
Robot operation failed
06/18/2009 15:20:59 uk21pbkp001 uk21pfsr003 media id 212618 load operation
reported an error
06/18/2009 15:26:53 uk21pbkp001 uk21pfsr002 ioctl (MTWEOF) failed on media id
212619, drive index 3, Data error (cyclic redundancy
check). (23) (bptm.c.8229)
06/18/2009 15:27:02 uk21pbkp001 - TapeAlert Code: 0x03, Type: Warning, Flag:
HARD ERROR, from drive QUANTUM.SDLT320.003 (index 3),
Media Id 212619
06/18/2009 15:27:02 uk21pbkp001 - TapeAlert Code: 0x06, Type: Critical, Flag:
WRITE FAILURE, from drive QUANTUM.SDLT320.003 (index 3),
Media Id 212619
06/18/2009 16:38:49 uk21pbkp001 uk21pbkp001 ioctl (MTWEOF) failed on media id
212251, drive index 4, Data error (cyclic redundancy
check). (23) (bptm.c.8229)
06/18/2009 16:38:55 uk21pbkp001 - TapeAlert Code: 0x03, Type: Warning, Flag:
HARD ERROR, from drive QUANTUM.SDLT320.004 (index 4),
Media Id 212251
06/18/2009 16:38:55 uk21pbkp001 - TapeAlert Code: 0x06, Type: Critical, Flag:
WRITE FAILURE, from drive QUANTUM.SDLT320.004 (index 4),
Media Id 212251
06/18/2009 18:36:40 uk21pbkp001 uk21pexu001 error requesting media, TpErrno =
Robot operation failed
06/18/2009 18:36:40 uk21pbkp001 uk21pexu001 media id 212617 load operation
reported an error
06/18/2009 18:55:43 uk21pbkp001 uk21pexu002 cannot write image to media id
212233, drive index 4, Data error (cyclic redundancy
check).
06/18/2009 18:56:46 uk21pbkp001 uk21pexu001 cannot write image to media id
212280, drive index 0, Data error (cyclic redundancy
check).
06/18/2009 20:25:42 uk21pbkp001 - TapeAlert Code: 0x03, Type: Warning, Flag:
HARD ERROR, from drive QUANTUM.SDLT320.000 (index 0),
Media Id 212280
06/18/2009 20:25:42 uk21pbkp001 - TapeAlert Code: 0x06, Type: Critical, Flag:
WRITE FAILURE, from drive QUANTUM.SDLT320.000 (index 0),
Media Id 212280
06/18/2009 21:27:54 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Weekly failed: 13
06/18/2009 21:27:54 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Weekly
06/18/2009 21:27:55 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Weekly failed: 13
06/18/2009 21:27:55 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Weekly
06/18/2009 21:27:55 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Daily failed: 13
06/18/2009 21:27:55 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Daily
06/18/2009 21:27:56 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Weekly failed: 13
06/18/2009 21:27:56 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Weekly
06/18/2009 21:27:57 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Weekly failed: 13
06/18/2009 21:27:57 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Weekly
06/18/2009 21:27:57 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Daily failed: 13
06/18/2009 21:27:57 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Daily
06/18/2009 21:27:58 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Daily failed: 13
06/18/2009 21:27:58 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Daily
06/18/2009 21:56:55 uk21pbkp001 - TapeAlert Code: 0x03, Type: Warning, Flag:
HARD ERROR, from drive QUANTUM.SDLT320.004 (index 4),
Media Id 212233
06/18/2009 21:56:55 uk21pbkp001 - TapeAlert Code: 0x06, Type: Critical, Flag:
WRITE FAILURE, from drive QUANTUM.SDLT320.004 (index 4),
Media Id 212233
06/18/2009 22:01:22 uk21pbkp001 uk21pfsr005 sts_get_lsu_prop_byname on LSU
E:\Test\Weekly failed: 13
06/18/2009 22:01:22 uk21pbkp001 uk21pfsr005 Invalid STS storage device:
E:\Test\Weekly
06/18/2009 22:01:23 uk21pbkp001 uk21pfsr005 sts_get_lsu_prop_byname on LSU
F:\Test1g\Weekly failed: 13
06/18/2009 22:01:23 uk21pbkp001 uk21pfsr005 Invalid STS storage device:
F:\Test1g\Weekly
06/18/2009 23:36:42 uk21pbkp001 uk21pexu001 ioctl (MTWEOF) failed on media id
212227, drive index 2, Data error (cyclic redundancy
check). (23) (bptm.c.8995)
06/19/2009 00:10:10 uk21pbkp001 - TapeAlert Code: 0x33, Type: Warning, Flag:
DIRECTORY INVALID ON UNLOAD, from drive (index -1), Media
Id 212227
06/19/2009 01:01:49 uk21pbkp001 uk21pexu001 error requesting media, TpErrno =
Robot operation failed
06/19/2009 01:01:49 uk21pbkp001 uk21pexu001 media id 212611 load operation
reported an error
06/19/2009 01:11:26 uk21pbkp001 uk21pexu001 cannot write image to media id
212235, drive index 5, Data error (cyclic redundancy
check).
06/19/2009 01:11:30 uk21pbkp001 - TapeAlert Code: 0x03, Type: Warning, Flag:
HARD ERROR, from drive QUANTUM.SDLT320.005 (index 5),
Media Id 212235
06/19/2009 01:11:30 uk21pbkp001 - TapeAlert Code: 0x06, Type: Critical, Flag:
WRITE FAILURE, from drive QUANTUM.SDLT320.005 (index 5),
Media Id 212235
06/19/2009 01:12:26 uk21pbkp001 uk21pexu001 error requesting media, TpErrno =
Robot operation failed
06/19/2009 01:12:26 uk21pbkp001 uk21pexu001 media id 212611 load operation
reported an error
06/19/2009 01:18:34 uk21pbkp001 uk21pexu001 error requesting media, TpErrno =
Robot operation failed
06/19/2009 01:18:34 uk21pbkp001 uk21pexu001 media id 212618 load operation
reported an error
06/19/2009 01:37:21 uk21pbkp001 uk21pexu001 cannot write image to media id
212618, drive index 4, Data error (cyclic redundancy
check).
06/19/2009 01:37:25 uk21pbkp001 - TapeAlert Code: 0x03, Type: Warning, Flag:
HARD ERROR, from drive QUANTUM.SDLT320.004 (index 4),
Media Id 212618
06/19/2009 01:37:25 uk21pbkp001 - TapeAlert Code: 0x06, Type: Critical, Flag:
WRITE FAILURE, from drive QUANTUM.SDLT320.004 (index 4),
Media Id 212618
06/19/2009 05:00:20 uk21pbkp001 uk21pexu002 error requesting media, TpErrno =
Robot operation failed
06/19/2009 05:00:20 uk21pbkp001 uk21pexu002 media id 212632 load operation
reported an error
06/19/2009 06:05:08 uk21pbkp001 uk21pbkp001 ioctl (MTWEOF) failed on media id
212252, drive index 1, Data error (cyclic redundancy
check). (23) (bptm.c.18281)
06/19/2009 06:05:17 uk21pbkp001 - TapeAlert Code: 0x03, Type: Warning, Flag:
HARD ERROR, from drive QUANTUM.SDLT320.001 (index 1),
Media Id 212252
06/19/2009 06:05:17 uk21pbkp001 - TapeAlert Code: 0x06, Type: Critical, Flag:
WRITE FAILURE, from drive QUANTUM.SDLT320.001 (index 1),
Media Id 212252
06/19/2009 09:25:54 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Weekly failed: 13
06/19/2009 09:25:54 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Weekly
06/19/2009 09:25:54 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Weekly failed: 13
06/19/2009 09:25:54 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Weekly
06/19/2009 09:25:55 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Daily failed: 13
06/19/2009 09:25:55 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Daily
06/19/2009 09:25:55 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Weekly failed: 13
06/19/2009 09:25:55 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Weekly
06/19/2009 09:25:56 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Weekly failed: 13
06/19/2009 09:25:56 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Weekly
06/19/2009 09:25:56 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Daily failed: 13
06/19/2009 09:25:56 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Daily
06/19/2009 09:25:57 uk21pbkp001 uk21pbkp001 sts_get_lsu_prop_byname on LSU
F:\Test\Daily failed: 13
06/19/2009 09:25:57 uk21pbkp001 uk21pbkp001 Invalid STS storage device:
F:\Test\Daily
06/19/2009 09:26:30 uk21pbkp001 uk21pfsr005 sts_get_lsu_prop_byname on LSU
E:\Test\Weekly failed: 13
06/19/2009 09:26:30 uk21pbkp001 uk21pfsr005 Invalid STS storage device:
E:\Test\Weekly
06/19/2009 09:26:30 uk21pbkp001 uk21pfsr005 sts_get_lsu_prop_byname on LSU
F:\Test1g\Weekly failed: 13
06/19/2009 09:26:30 uk21pbkp001 uk21pfsr005 Invalid STS storage device:
F:\Test1g\Weekly
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06-19-2009 03:19 PM
06-20-2009 06:04 AM
06-23-2009 03:15 AM
06-23-2009 06:04 AM
06-23-2009 06:04 AM
06-23-2009 11:02 AM
11-18-2009 04:14 AM
11-18-2009 04:47 AM
11-18-2009 09:25 AM