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duplication jobs hanging

syedzeeshan
Level 5
Partner Accredited

‎02-12-2012 10:51 PM

hi ,

i ve noticed my duplication jobs are hanging .jobs are running from media server

 

netbackup 6.5

windows 2003 r2

master server windows 2003 r2 netbackup 6.5

media server windows 2003 r2 netbackup 6.5

below given output nbrbutil-dump

         index=40 (Allocation: id={5F7ABF62-720C-4161-A0A2-481213B6A5AC} provide
r=MPXProvider resourcename=STU_HO1BAK_TEMP_STAGING masterserver=hobak1 groupid={
A82AB731-F32A-4D8D-BAD0-E53D4DF984A8} userSequence=0 userid="jobid=425373" (Medi
a_Drive_Allocation_Record: allocationKey=410324 (Media_Drive_Record: MediaKey=0
MediaId=@aaaak MediaServer=ho1bak DriveKey=0 DriveName= PrimaryPath= PoolName= R
obotNum=0 RobotType=0 MediaTypeName= DriveTypeName= NdmpControlHost= RetentionLe
vel=2 PolicyType=2 JobType=1 MasterServer=hobak1) (Storage_Unit_Record: STU=STU_
HO1BAK_TEMP_STAGING STUType=0 MasterServer=hobak1 MediaServer=ho1bak RobotType=0
 RobotNumber=-1 Density=0 OnDemandOnly=1 ConcurrentJobs=6 ActiveJobs=5 MaxMultip
lexing=1 NdmpAttachHost= AbsolutePath=D:\TempStaging) (Bptm_Strings_Record: 0="M
EDIADB 1 410324 *NULL* 0 *NULL* 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0" 1="VOLUME 1 *NU
LL* 0 *NULL* *NULL* *NULL* *NULL* 0 0 0 0 0 {00000000-0000-0000-0000-00000000000
0} 0" 2="DRIVE 3 *NULL* 0 *NULL* *NULL* 0 0 0 0 0 0 0 0 *NULL* *NULL* *NULL* *NU
LL* 0 0 0 1 0 0" 3="STORAGE 1 STU_HO1BAK_TEMP_STAGING 0 524288 0 1 1 1 ho1bak ho
1bak *NULL*" 4="DISKGROUP 0 9 BasicDisk 6 ho1bak 23 STU_HO1BAK_TEMP_STAGING" 5="
DISKVOLUME 0 6 @aaaak 11 Internal_16 0" 6="DISKMOUNTPOINT 0 14 D:\TempStaging" )
 TpReqFileName=))
         index=41 (Allocation: id={83F6BAB1-A6B1-4004-BD45-EA1D2749E8AE} provide
r=NamedResourceProvider resourcename=hobak1.NBU_POLICY.MAXJOBS.Hosql1_SQL_Policy
_Full_Snap masterserver=hobak1 groupid={00000000-0000-0000-0000-000000000000} us
erSequence=-1 userid="jobid=425394" named resource allocation)
         index=42 (Allocation: id={00855703-9095-4E72-AFB0-12B403706D87} provide
r=MPXProvider resourcename=STU_IBMHO2_ALL_U4 masterserver=hobak1 groupid={E99246
B0-5FDD-44C0-ADF5-1E2C3F4997CE} userSequence=0 userid="jobid=425394" (Media_Driv
e_Allocation_Record: allocationKey=410330 (Media_Drive_Record: MediaKey=4001448
MediaId=0036L4 MediaServer=hobak1 DriveKey=2000191 DriveName=IBM.ULT3580-TD4.001
 PrimaryPath={2,0,10,0} PoolName=Daily_Pool RobotNum=4 RobotType=8 MediaTypeName
=NetBackup HCART1 DriveTypeName=NetBackup HCART1 NdmpControlHost= RetentionLevel
=3 PolicyType=2 JobType=1 MasterServer=hobak1) (Storage_Unit_Record: STU=STU_IBM
HO2_ALL_U4 STUType=2 MasterServer=hobak1 MediaServer=hobak1 RobotType=8 RobotNum
ber=4 Density=6 OnDemandOnly=0 ConcurrentJobs=4 ActiveJobs=1 MaxMultiplexing=1 N
dmpAttachHost= AbsolutePath=) (Bptm_Strings_Record: 0="MEDIADB 1 410330 0036L4 4
001448 ------ 6 1327946405 1329004802 1331668151 0 669552138 87 76 0 5 0 64 1024
 0 10461966 0" 1="VOLUME 1 0036L4 4001448 A00036L4 Daily_Pool FUJIFILM 085R10690
3 6 8 4 3 0 {00000000-0000-0000-0000-000000000000} 0" 2="DRIVE 3 IBM.ULT3580-TD4
.001 2000191 F09E876004 {2,0,10,0} -1 -1 -1 -1 -1 -1 -1 -1 *NULL* *NULL* *NULL*
*NULL* 1 0 0 1 0 0" 3="STORAGE 1 STU_IBMHO2_ALL_U4 6 1048576 2 1 0 0 hobak1 hoba
k1 *NULL*" 4="DISKGROUP 0 6 *NULL* 6 *NULL* 6 *NULL*" 5="DISKVOLUME 0 6 *NULL* 6
 *NULL* 0" 6="DISKMOUNTPOINT 0 6 *NULL*" ) TpReqFileName=))
         index=43 (Allocation: id={2FA80B78-0756-4F82-BF79-1CB043AA41FF} provide
r=NamedResourceProvider resourcename=hobak1.NBU_POLICY.MAXJOBS.Hoesxblsrvs_VMs_P
olicy masterserver=hobak1 groupid={00000000-0000-0000-0000-000000000000} userSeq
uence=-1 userid="jobid=425400" named resource allocation)
         index=44 (Allocation: id={6C31B707-4DDC-4EF1-A3B3-A6F5026214ED} provide
r=MPXProvider resourcename=STU_HO1BAK_TEMP_STAGING masterserver=hobak1 groupid={
DBEC241D-DF99-4726-A95F-2252F5E77C55} userSequence=0 userid="jobid=425400" (Medi
a_Drive_Allocation_Record: allocationKey=410335 (Media_Drive_Record: MediaKey=0
MediaId=@aaaak MediaServer=ho1bak DriveKey=0 DriveName= PrimaryPath= PoolName= R
obotNum=0 RobotType=0 MediaTypeName= DriveTypeName= NdmpControlHost= RetentionLe
vel=2 PolicyType=2 JobType=1 MasterServer=hobak1) (Storage_Unit_Record: STU=STU_
HO1BAK_TEMP_STAGING STUType=0 MasterServer=hobak1 MediaServer=ho1bak RobotType=0
 RobotNumber=-1 Density=0 OnDemandOnly=1 ConcurrentJobs=6 ActiveJobs=5 MaxMultip
lexing=1 NdmpAttachHost= AbsolutePath=D:\TempStaging) (Bptm_Strings_Record: 0="M
EDIADB 1 410335 *NULL* 0 *NULL* 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0" 1="VOLUME 1 *NU
LL* 0 *NULL* *NULL* *NULL* *NULL* 0 0 0 0 0 {00000000-0000-0000-0000-00000000000
0} 0" 2="DRIVE 3 *NULL* 0 *NULL* *NULL* 0 0 0 0 0 0 0 0 *NULL* *NULL* *NULL* *NU
LL* 0 0 0 1 0 0" 3="STORAGE 1 STU_HO1BAK_TEMP_STAGING 0 524288 0 1 1 1 ho1bak ho
1bak *NULL*" 4="DISKGROUP 0 9 BasicDisk 6 ho1bak 23 STU_HO1BAK_TEMP_STAGING" 5="
DISKVOLUME 0 6 @aaaak 11 Internal_16 0" 6="DISKMOUNTPOINT 0 14 D:\TempStaging" )
 TpReqFileName=))
         index=45 (Allocation: id={78D047D0-A55C-46E5-933B-D57E47200761} provide
r=NamedResourceProvider resourcename=hobak1.NBU_POLICY.MAXJOBS.Ho2vatran_SQL_Log
_Policy masterserver=hobak1 groupid={00000000-0000-0000-0000-000000000000} userS
equence=-1 userid="jobid=425409" named resource allocation)
         index=46 (Allocation: id={5772BADC-5110-4E33-8A46-A937E59C5A0F} provide
r=NamedResourceProvider resourcename=hobak1.NBU_POLICY.MAXJOBS.Hosql1_SQL_Policy
_Full masterserver=hobak1 groupid={00000000-0000-0000-0000-000000000000} userSeq
uence=-1 userid="jobid=425408" named resource allocation)
         index=47 (Allocation: id={3FB674F9-CF59-477A-B8A2-D401CF1DA70B} provide
r=MPXProvider resourcename=STU_IBMHO1_ALL_U4 masterserver=hobak1 groupid={21E72E
85-0E24-48A2-937E-A34F8EEC77CD} userSequence=0 userid="jobid=425408" (Media_Driv
e_Allocation_Record: allocationKey=410336 (Media_Drive_Record: MediaKey=4002304
MediaId=0493L4 MediaServer=hobak1 DriveKey=2000176 DriveName=IBM.ULT3580-TD4.005
 PrimaryPath={3,0,13,0} PoolName=Daily_Pool RobotNum=5 RobotType=8 MediaTypeName
=NetBackup HCART1 DriveTypeName=NetBackup HCART1 NdmpControlHost= RetentionLevel
=1 PolicyType=2 JobType=1 MasterServer=hobak1) (Storage_Unit_Record: STU=STU_IBM
HO1_ALL_U4 STUType=2 MasterServer=hobak1 MediaServer=hobak1 RobotType=8 RobotNum
ber=5 Density=6 OnDemandOnly=0 ConcurrentJobs=4 ActiveJobs=0 MaxMultiplexing=1 N
dmpAttachHost= AbsolutePath=) (Bptm_Strings_Record: 0="MEDIADB 1 410336 0493L4 4
002304 ------ 6 1328058064 1329066133 1331679087 0 1267820965 220 216 0 5 0 64 1
024 0 19810251 0" 1="VOLUME 1 0493L4 4002304 A00493L4 Daily_Pool FUJIFILM AC10E1
YRY9 6 8 5 21 0 {00000000-0000-0000-0000-000000000000} 0" 2="DRIVE 3 IBM.ULT3580
-TD4.005 2000176 F09E897004 {3,0,13,0} -1 -1 -1 -1 -1 -1 -1 -1 *NULL* *NULL* *NU
LL* *NULL* 1 0 0 1 0 0" 3="STORAGE 1 STU_IBMHO1_ALL_U4 6 1048576 2 1 0 0 hobak1
hobak1 *NULL*" 4="DISKGROUP 0 6 *NULL* 6 *NULL* 6 *NULL*" 5="DISKVOLUME 0 6 *NUL
L* 6 *NULL* 0" 6="DISKMOUNTPOINT 0 6 *NULL*" ) TpReqFileName=))
         index=48 (Allocation: id={45C2471B-FBA5-43D3-929B-142FF660103B} provide
r=MPXProvider resourcename=STU_HO1BAK_VLSHO1_ALL_U3 masterserver=hobak1 groupid=
{449A123A-E4D4-4206-898A-B1D539F747EE} userSequence=0 userid="jobid=425409" (Med
ia_Drive_Allocation_Record: allocationKey=410326 (Media_Drive_Record: MediaKey=4
000986 MediaId=V056L3 MediaServer=ho1bak DriveKey=2000145 DriveName=HP.ULTRIUM3-
SCSI.014 PrimaryPath={2,0,1,7} PoolName=ArchiveLogs RobotNum=3 RobotType=8 Media
TypeName=NetBackup HCART3 DriveTypeName=NetBackup HCART3 NdmpControlHost= Retent
ionLevel=15 PolicyType=2 JobType=1 MasterServer=hobak1) (Storage_Unit_Record: ST
U=STU_HO1BAK_VLSHO1_ALL_U3 STUType=2 MasterServer=hobak1 MediaServer=ho1bak Robo
tType=8 RobotNumber=3 Density=20 OnDemandOnly=0 ConcurrentJobs=8 ActiveJobs=1 Ma
xMultiplexing=1 NdmpAttachHost= AbsolutePath=) (Bptm_Strings_Record: 0="MEDIADB
1 410326 V056L3 4000986 ------ 20 1328960164 1329066292 1329325492 0 9493216 9 9
 15 10 0 0 1024 0 148356 0" 1="VOLUME 1 V056L3 4000986 HO1V056L3 ArchiveLogs *NU
LL* *NULL* 24 8 3 56 0 {00000000-0000-0000-0000-000000000000} 0" 2="DRIVE 3 HP.U
LTRIUM3-SCSI.014 2000145 01JU1nj-07 {2,0,1,7} -1 -1 -1 -1 -1 -1 -1 -1 *NULL* *NU
LL* *NULL* *NULL* 1 128 0 1 0 0" 3="STORAGE 1 STU_HO1BAK_VLSHO1_ALL_U3 20 104857
6 2 1 0 0 ho1bak ho1bak *NULL*" 4="DISKGROUP 0 6 *NULL* 6 *NULL* 6 *NULL*" 5="DI
SKVOLUME 0 6 *NULL* 6 *NULL* 0" 6="DISKMOUNTPOINT 0 6 *NULL*" ) TpReqFileName=))
)

MDS allocations in EMM:

        MdsAllocation: allocationKey=410259 jobType=1 mediaKey=4000278 mediaId=Z
883L1 driveKey=2000158 driveName=HO1_U3_Drive4 drivePath={2,0,6,2} stuName=STU_L
IBHO1_ALL_U3 masterServerName=hobak1 mediaServerName=hobak1 ndmpTapeServerName=
diskVolumeKey=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 serverStateFlags
=1
        MdsAllocation: allocationKey=410281 jobType=1 mediaKey=4000128 mediaId=A
118L1 driveKey=2000181 driveName=HO2_Drive1 drivePath={2,0,1,2} stuName=STU_LIBH
O2 masterServerName=hobak1 mediaServerName=hobak1 ndmpTapeServerName= diskVolume
Key=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 serverStateFlags=1
        MdsAllocation: allocationKey=410316 jobType=1 mediaKey=0 mediaId= driveK
ey=0 driveName= drivePath= stuName=STU_HO1BAK_TEMP_STAGING masterServerName=hoba
k1 mediaServerName=ho1bak ndmpTapeServerName= diskVolumeKey=10 mountKey=10 linkK
ey=0 fatPipeKey=0 scsiResType=0 serverStateFlags=0
        MdsAllocation: allocationKey=410318 jobType=1 mediaKey=0 mediaId= driveK
ey=0 driveName= drivePath= stuName=STU_HO1BAK_TEMP_STAGING masterServerName=hoba
k1 mediaServerName=ho1bak ndmpTapeServerName= diskVolumeKey=10 mountKey=10 linkK
ey=0 fatPipeKey=0 scsiResType=0 serverStateFlags=0
        MdsAllocation: allocationKey=410319 jobType=1 mediaKey=0 mediaId= driveK
ey=0 driveName= drivePath= stuName=STU_HO1BAK_TEMP_STAGING masterServerName=hoba
k1 mediaServerName=ho1bak ndmpTapeServerName= diskVolumeKey=10 mountKey=10 linkK
ey=0 fatPipeKey=0 scsiResType=0 serverStateFlags=0
        MdsAllocation: allocationKey=410321 jobType=1 mediaKey=4002073 mediaId=0
370L4 driveKey=2000192 driveName=IBM.ULT3580-TD4.002 drivePath={2,0,12,0} stuNam
e=STU_IBMHO2_ALL_U4 masterServerName=hobak1 mediaServerName=hobak1 ndmpTapeServe
rName= diskVolumeKey=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 serverSta
teFlags=1
        MdsAllocation: allocationKey=410322 jobType=1 mediaKey=4001708 mediaId=0
206L4 driveKey=2000190 driveName=IBM.ULT3580-TD4.000 drivePath={2,0,12,0} stuNam
e=STU_HO1BAK_IBMHO2_ALL_U4 masterServerName=hobak1 mediaServerName=ho1bak ndmpTa
peServerName= diskVolumeKey=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 se
rverStateFlags=1
        MdsAllocation: allocationKey=410324 jobType=1 mediaKey=0 mediaId= driveK
ey=0 driveName= drivePath= stuName=STU_HO1BAK_TEMP_STAGING masterServerName=hoba
k1 mediaServerName=ho1bak ndmpTapeServerName= diskVolumeKey=10 mountKey=10 linkK
ey=0 fatPipeKey=0 scsiResType=0 serverStateFlags=0
        MdsAllocation: allocationKey=410325 jobType=1 mediaKey=4000956 mediaId=V
026L3 driveKey=2000146 driveName=HP.ULTRIUM3-SCSI.015 drivePath={2,0,1,8} stuNam
e= masterServerName=hobak1 mediaServerName=ho1bak ndmpTapeServerName= diskVolume
Key=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 serverStateFlags=1
        MdsAllocation: allocationKey=410326 jobType=1 mediaKey=4000986 mediaId=V
056L3 driveKey=2000145 driveName=HP.ULTRIUM3-SCSI.014 drivePath={2,0,1,7} stuNam
e=STU_HO1BAK_VLSHO1_ALL_U3 masterServerName=hobak1 mediaServerName=ho1bak ndmpTa
peServerName= diskVolumeKey=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 se
rverStateFlags=1
        MdsAllocation: allocationKey=410330 jobType=1 mediaKey=4001448 mediaId=0
036L4 driveKey=2000191 driveName=IBM.ULT3580-TD4.001 drivePath={2,0,10,0} stuNam
e=STU_IBMHO2_ALL_U4 masterServerName=hobak1 mediaServerName=hobak1 ndmpTapeServe
rName= diskVolumeKey=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 serverSta
teFlags=1
        MdsAllocation: allocationKey=410331 jobType=1 mediaKey=4000836 mediaId=V
508L3 driveKey=2000128 driveName=HP.ULTRIUM3-SCSI.007 drivePath={3,0,7,8} stuNam
e= masterServerName=hobak1 mediaServerName=ho1bak ndmpTapeServerName= diskVolume
Key=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 serverStateFlags=3
        MdsAllocation: allocationKey=410335 jobType=1 mediaKey=0 mediaId= driveK
ey=0 driveName= drivePath= stuName=STU_HO1BAK_TEMP_STAGING masterServerName=hoba
k1 mediaServerName=ho1bak ndmpTapeServerName= diskVolumeKey=10 mountKey=10 linkK
ey=0 fatPipeKey=0 scsiResType=0 serverStateFlags=0
        MdsAllocation: allocationKey=410336 jobType=1 mediaKey=4002304 mediaId=0
493L4 driveKey=2000176 driveName=IBM.ULT3580-TD4.005 drivePath={3,0,13,0} stuNam
e=STU_IBMHO1_ALL_U4 masterServerName=hobak1 mediaServerName=hobak1 ndmpTapeServe
rName= diskVolumeKey=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 serverSta
teFlags=1

C:\Program Files\Veritas\NetBackup\bin\admincmd>nbrbutil -dump

Allocation Requests
(AllocationRequestSeq
         index=0 (AllocationRequest: id={10B220F1-D784-4AEB-9A2C-AADB10C8FA76} p
riority=15 secondPriority=0 userid=jobid=425837 description=FOREIGN_JOB_425837 (
RequestSeq
         index=0 (Request provider=DriveOperationProvider resourcename=STORAGE U
NIT RESOURCE  userSequence=0 (StorageUnitRequest: storageUnit=(StorageUnitReques
t: storageUnit=STU_HO1BAK_IBMHO1_IBMHO2 mediaPool=Weekly_Pool retentionLevel=2 m
ustUseLocalMediaServer=yes failOnError=no mpxRequired=no mustBeNdmp=no getMaxFre
eSpace=no minFreeSpaceKBytes=30290064 usageType=9 client= stuSubType=-1 diskGrou
pName= storageServerType= shareGroup=*ANY* isNdmp=false isTirRestore=false isFla
shbackupRestore=false isBlockMapRead=false isCatalogBackup=false isGcsCatalogBac
kup=false isVMWare=false isLifeCycle=false preferVtlToDirectAttachedTape=false)
preferredMediaServer= requiredMediaServer= previousStuName= previousStuType=0)))

)
         index=1 (AllocationRequest: id={840625A8-A354-4292-9834-6E9D2E7D6557} p
riority=15 secondPriority=0 userid=jobid=425838 description=FOREIGN_JOB_425838 (
RequestSeq
         index=0 (Request provider=DriveOperationProvider resourcename=STORAGE U
NIT RESOURCE  userSequence=0 (StorageUnitRequest: storageUnit=(StorageUnitReques
t: storageUnit=STU_HO1BAK_IBMHO1_IBMHO2 mediaPool=Weekly_Pool retentionLevel=2 m
ustUseLocalMediaServer=yes failOnError=no mpxRequired=no mustBeNdmp=no getMaxFre
eSpace=no minFreeSpaceKBytes=73261084 usageType=9 client= stuSubType=-1 diskGrou
pName= storageServerType= shareGroup=*ANY* isNdmp=false isTirRestore=false isFla
shbackupRestore=false isBlockMapRead=false isCatalogBackup=false isGcsCatalogBac
kup=false isVMWare=false isLifeCycle=false preferVtlToDirectAttachedTape=false)
preferredMediaServer= requiredMediaServer= previousStuName= previousStuType=0)))

)
         index=2 (AllocationRequest: id={B4C7DF16-62D3-4BAA-9F18-5878D6B675FD} p
riority=15 secondPriority=0 userid=jobid=425839 description=FOREIGN_JOB_425839 (
RequestSeq
         index=0 (Request provider=DriveOperationProvider resourcename=STORAGE U
NIT RESOURCE  userSequence=0 (StorageUnitRequest: storageUnit=(StorageUnitReques
t: storageUnit=STU_HO1BAK_IBMHO1_IBMHO2 mediaPool=Weekly_Pool retentionLevel=2 m
ustUseLocalMediaServer=yes failOnError=no mpxRequired=no mustBeNdmp=no getMaxFre
eSpace=no minFreeSpaceKBytes=52895544 usageType=9 client= stuSubType=-1 diskGrou
pName= storageServerType= shareGroup=*ANY* isNdmp=false isTirRestore=false isFla
shbackupRestore=false isBlockMapRead=false isCatalogBackup=false isGcsCatalogBac
kup=false isVMWare=false isLifeCycle=false preferVtlToDirectAttachedTape=false)
preferredMediaServer= requiredMediaServer= previousStuName= previousStuType=0)))

))


Allocations
(AllocationSeq
         index=0 (Allocation: id={CF4D23D1-9972-4D8C-B937-40267F3AF97B} provider
=DriveOperationProvider resourcename=STU_HO1BAK_IBMHO2_ALL_U4 masterserver=hobak
1 groupid={00000000-0000-0000-0000-000000000000} userSequence=0 userid="jobid=42
5836" (Media_Drive_Allocation_Record: allocationKey=410730 (Media_Drive_Record:
MediaKey=4001623 MediaId=0179L4 MediaServer=ho1bak DriveKey=2000190 DriveName=IB
M.ULT3580-TD4.000 PrimaryPath={2,0,12,0} PoolName=Weekly_Pool RobotNum=4 RobotTy
pe=8 MediaTypeName=NetBackup HCART1 DriveTypeName=NetBackup HCART1 NdmpControlHo
st= RetentionLevel=2 PolicyType=2 JobType=9 MasterServer=hobak1) (Storage_Unit_R
ecord: STU=STU_HO1BAK_IBMHO2_ALL_U4 STUType=2 MasterServer=hobak1 MediaServer=ho
1bak RobotType=8 RobotNumber=4 Density=6 OnDemandOnly=0 ConcurrentJobs=4 ActiveJ
obs=1 MaxMultiplexing=1 NdmpAttachHost= AbsolutePath=) (Bptm_Strings_Record: 0="
MEDIADB 1 410730 0179L4 4001623 ------ 6 1326862990 1329112002 1485987853 0 2983
65886 11 11 2 6 0 64 1024 0 4661996 0" 1="VOLUME 1 0179L4 4001623 A00179L4 Weekl
y_Pool FUJIFILM A96RC4URXF 6 8 4 57 0 {00000000-0000-0000-0000-000000000000} 0"
2="DRIVE 3 IBM.ULT3580-TD4.000 2000190 F09E876000 {2,0,12,0} -1 -1 -1 -1 -1 -1 -
1 -1 *NULL* *NULL* *NULL* *NULL* 1 0 0 1 0 0" 3="STORAGE 1 STU_HO1BAK_IBMHO2_ALL
_U4 6 1048576 2 1 0 0 ho1bak ho1bak *NULL*" 4="DISKGROUP 0 6 *NULL* 6 *NULL* 6 *
NULL*" 5="DISKVOLUME 0 6 *NULL* 6 *NULL* 0" 6="DISKMOUNTPOINT 0 6 *NULL*" ) TpRe
qFileName=))
         index=1 (Allocation: id={3D40C485-F581-4691-83B9-3097AAEE7D2E} provider
=DriveOperationProvider resourcename=STU_HO1BAK_IBMHO2_ALL_U4 masterserver=hobak
1 groupid={00000000-0000-0000-0000-000000000000} userSequence=0 userid="jobid=42
5834" (Media_Drive_Allocation_Record: allocationKey=410728 (Media_Drive_Record:
MediaKey=4001709 MediaId=0203L4 MediaServer=ho1bak DriveKey=2000192 DriveName=IB
M.ULT3580-TD4.002 PrimaryPath={2,0,14,0} PoolName=Weekly_Pool RobotNum=4 RobotTy
pe=8 MediaTypeName=NetBackup HCART1 DriveTypeName=NetBackup HCART1 NdmpControlHo
st= RetentionLevel=2 PolicyType=2 JobType=9 MasterServer=hobak1) (Storage_Unit_R
ecord: STU=STU_HO1BAK_IBMHO2_ALL_U4 STUType=2 MasterServer=hobak1 MediaServer=ho
1bak RobotType=8 RobotNumber=4 Density=6 OnDemandOnly=0 ConcurrentJobs=4 ActiveJ
obs=0 MaxMultiplexing=1 NdmpAttachHost= AbsolutePath=) (Bptm_Strings_Record: 0="
MEDIADB 1 410728 0203L4 4001709 ------ 6 1326862815 1329111901 1485987853 0 1163
663845 64 64 2 6 0 64 1024 0 18182395 0" 1="VOLUME 1 0203L4 4001709 A00203L4 Wee
kly_Pool FUJIFILM A96RC4UKD9 6 8 4 56 0 {00000000-0000-0000-0000-000000000000} 0
" 2="DRIVE 3 IBM.ULT3580-TD4.002 2000192 F09E876098 {2,0,14,0} -1 -1 -1 -1 -1 -1
 -1 -1 *NULL* *NULL* *NULL* *NULL* 1 0 0 1 0 0" 3="STORAGE 1 STU_HO1BAK_IBMHO2_A
LL_U4 6 1048576 2 1 0 0 ho1bak ho1bak *NULL*" 4="DISKGROUP 0 6 *NULL* 6 *NULL* 6
 *NULL*" 5="DISKVOLUME 0 6 *NULL* 6 *NULL* 0" 6="DISKMOUNTPOINT 0 6 *NULL*" ) Tp
ReqFileName=))
         index=2 (Allocation: id={951575D7-E08E-49BD-8763-0957F8646ECD} provider
=DriveOperationProvider resourcename=STU_HO1BAK_IBMHO1_ALL_U4 masterserver=hobak
1 groupid={00000000-0000-0000-0000-000000000000} userSequence=0 userid="jobid=42
5835" (Media_Drive_Allocation_Record: allocationKey=410729 (Media_Drive_Record:
MediaKey=4002343 MediaId=0522L4 MediaServer=ho1bak DriveKey=2000176 DriveName=IB
M.ULT3580-TD4.005 PrimaryPath={3,0,9,0} PoolName=Weekly_Pool RobotNum=5 RobotTyp
e=8 MediaTypeName=NetBackup HCART1 DriveTypeName=NetBackup HCART1 NdmpControlHos
t= RetentionLevel=2 PolicyType=2 JobType=9 MasterServer=hobak1) (Storage_Unit_Re
cord: STU=STU_HO1BAK_IBMHO1_ALL_U4 STUType=2 MasterServer=hobak1 MediaServer=ho1
bak RobotType=8 RobotNumber=5 Density=6 OnDemandOnly=0 ConcurrentJobs=4 ActiveJo
bs=0 MaxMultiplexing=1 NdmpAttachHost= AbsolutePath=) (Bptm_Strings_Record: 0="M
EDIADB 1 410729 0522L4 4002343 ------ 6 1324728017 1329111914 1485987853 0 20165
13556 93 83 3 6 0 64 1024 0 31508231 0" 1="VOLUME 1 0522L4 4002343 A00522L4 Week
ly_Pool FUJIFILM AC10E1X09W 6 8 5 80 0 {00000000-0000-0000-0000-000000000000} 0"
 2="DRIVE 3 IBM.ULT3580-TD4.005 2000176 F09E897004 {3,0,9,0} -1 -1 -1 -1 -1 -1 -
1 -1 *NULL* *NULL* *NULL* *NULL* 1 0 0 1 0 0" 3="STORAGE 1 STU_HO1BAK_IBMHO1_ALL
_U4 6 1048576 2 1 0 0 ho1bak ho1bak *NULL*" 4="DISKGROUP 0 6 *NULL* 6 *NULL* 6 *
NULL*" 5="DISKVOLUME 0 6 *NULL* 6 *NULL* 0" 6="DISKMOUNTPOINT 0 6 *NULL*" ) TpRe
qFileName=)))

MDS allocations in EMM:

        MdsAllocation: allocationKey=410728 jobType=9 mediaKey=4001709 mediaId=0
203L4 driveKey=2000192 driveName=IBM.ULT3580-TD4.002 drivePath={2,0,14,0} stuNam
e=STU_HO1BAK_IBMHO2_ALL_U4 masterServerName=hobak1 mediaServerName=ho1bak ndmpTa
peServerName= diskVolumeKey=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 se
rverStateFlags=1
        MdsAllocation: allocationKey=410729 jobType=9 mediaKey=4002343 mediaId=0
522L4 driveKey=2000176 driveName=IBM.ULT3580-TD4.005 drivePath={3,0,9,0} stuName
=STU_HO1BAK_IBMHO1_ALL_U4 masterServerName=hobak1 mediaServerName=ho1bak ndmpTap
eServerName= diskVolumeKey=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 ser
verStateFlags=1
        MdsAllocation: allocationKey=410730 jobType=9 mediaKey=4001623 mediaId=0
179L4 driveKey=2000190 driveName=IBM.ULT3580-TD4.000 drivePath={2,0,12,0} stuNam
e=STU_HO1BAK_IBMHO2_ALL_U4 masterServerName=hobak1 mediaServerName=ho1bak ndmpTa
peServerName= diskVolumeKey=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 se
rverStateFlags=1

C:\Program Files\Veritas\NetBackup\bin\admincmd>

C:\Program Files\Veritas\NetBackup\bin\admincmd>

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2 REPLIES 2

Marianne
Level 6
Partner    VIP    Accredited Certified

‎02-12-2012 11:34 PM

Not enough info...

You did not give ANY details of your configuration, the amount of drives, the amount of drives in use, number of active jobs, what exactly you mean by 'hanging', what information is contained in Details tab of 'hanging job'.... etc, etc...

This post seems to be related to this one:

https://www-secure.symantec.com/connect/forums/backups-job-are-hanging

Please supply additional info as per Martin's request in that post.


Handy NetBackup Links
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mph999
Level 6
Employee Accredited

‎02-12-2012 11:46 PM

Please answer the following - it is impossible to give any answers on what you have posted so far ...

 

1.   The exact error message (if an error is given)
2.   How are you making the duplication, for example, are you using SLP 
3.   At what point in the job does the issue occur, for example, right at the beginning.
4.   Which system(s) are involved? For example, Master Server, Media Server - Please provide system names
5.   What version of NetBackup are the servers running ?
6.   What type of operating system are the servers running, and what version (including patch and kernel level) 
7.   Please submit the support report from the master and any relevant Media Servers in the environment.
8.   Is this a reoccurring issue ?
9.   What was the system doing at this time ?
10.  Please send in the contents of the details tab in the Activity Monitor for the job.
11.  What logs or screenshots are available?
12.  Has this worked previously?  If so, when was the last time it DID work?
13.  Have there been any environmental; system; or configuration changes?
14.  When did the problem begin?
15.  How often does the problem occur?
16.  Is a similar configuration working properly?
17.  If applicable, are you running the job to/from disk or tape, if tape, is it a VTL.
 
*** Editted to add the excellent suggestions by Marianne ....   ***
 
18.  Number of drives available to system
19.  Number of drivers in use
20.  Number of Active Jobs
 
 
Please also indicate the troubleshooting steps you have taken so far, and and thoughts or conclusions you have reached.
 
Martin
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