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how to troubleshoot the status code-6

david_raj
Level 3

* New discussion moved from https://www-secure.symantec.com/connect/forums/how-check-communication-between-master-media-and-client-servers

 

how to troubleshoot the status code-6 ?

 

thanks for your support 

 

kr

david

 

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Level 6
Partner    VIP    Accredited Certified

Have you tried the Troubleshooter button in Activity Monitor?

Or NBU Status Code Guide....

Please download all of these manuals to assist you with all sorts of troubleshooting:

NetBackup Troubleshooting Guide 
NetBackup Status Codes Reference Guide 
NetBackup Logging Reference Guide 

Take your time and read through these guides.

For Status 6, you will see the following in Activity Monitor troubleshooter button and in Status Code Guide:

* For a UNIX or Linux database extension client (for example, NetBackup for Oracle), this status code can indicate a problem with the script that controls the backup.
Check the progress report on the client for a message such as:
Script exited with status code = number
The number varies. The progress log usually names the script.
Check the script for problems. Also, check that the troubleshooting logs created by the database extension. See the NetBackup guide that came with the database extension for information on the scripts and the troubleshooting logs.
 

 

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1 REPLY 1

Marianne
Level 6
Partner    VIP    Accredited Certified

Have you tried the Troubleshooter button in Activity Monitor?

Or NBU Status Code Guide....

Please download all of these manuals to assist you with all sorts of troubleshooting:

NetBackup Troubleshooting Guide 
NetBackup Status Codes Reference Guide 
NetBackup Logging Reference Guide 

Take your time and read through these guides.

For Status 6, you will see the following in Activity Monitor troubleshooter button and in Status Code Guide:

* For a UNIX or Linux database extension client (for example, NetBackup for Oracle), this status code can indicate a problem with the script that controls the backup.
Check the progress report on the client for a message such as:
Script exited with status code = number
The number varies. The progress log usually names the script.
Check the script for problems. Also, check that the troubleshooting logs created by the database extension. See the NetBackup guide that came with the database extension for information on the scripts and the troubleshooting logs.