11-13-2010 04:41 AM
To keep a long story short. Support (Oracle/Sun) has requested I set BPTM_VERBOSE to 11. The docs say 5 is the maximum. Are the docs wrong? Should I set it to 5?
Environment is Sun X4500 with SL48 tape library and HP FC LTO 4 drives running Solaris 10 u7 and NetBackup 6.5.4.
Thanks,
GlenG
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01-04-2011 06:24 AM
The question was about bptm logging.
Please note the following from the TN that you provided:
In bp.conf, acceptable levels of VERBOSE range from 0 to 5. The only exception is for NetBackup clients (bpbkar and tar), where acceptable values are from 0 to 11. A VERBOSE=11 is also valid to display the data transfer in the infxbsa log when troubleshooting Informix performance problems.
This discussion needs to be 'buried'....
11-13-2010 05:43 AM
You are 100% correct - max level is 5.
You found the documentation - please refer them to what you found and ask them for their documentation....
Any particular reason why you are dealing with them and not directly with Symantec?
11-13-2010 12:30 PM
Marianne,
My support contract for NetBackup is with Oracle/Sun. Also, they are working on a problem with Sun hardware - not NetBackup. I did question them about the setting but did not get a answer. I'll open an SR under the NetBackup support and ask them to confirm the recommendation.
Thanks for the help,
GlenG
11-13-2010 08:00 PM
For hardware troubleshooting, you need to increase Media Manager logging as well.
Add the following line to /usr/openv/volmgr/vm.conf:
VERBOSE
Restart NBU after adding the line. Media Manager errors will now be logged to /var/adm/messages.
11-14-2010 10:31 PM
11-15-2010 12:55 AM
Please also note in Troubleshooting Guide the difference between Legacy and Unified logs....
■ If you make a change to the VERBOSE level in the bp.conf file, it only affects the legacy logging level.
■ If you make a change with the vxlogcfg command, it only affects the unified logging level.
Also see this topic in Troubleshooting Guide: "How to set legacy logging levels".
01-04-2011 05:44 AM
I know that for Informix clients you can be asked to push the VERBOSE setting to 11 ( reminds me of Spinal Tap, LOL! ) to trap debug info used during an Informix backup transfer.
This note shows that Informix transfers can be traced with VERBOSE=11:
http://www.symantec.com/business/support/index?page=content&id=TECH18012
VERBOSE=11 is obviously used for Oracle and seems likely for other DB clients to.
01-04-2011 06:24 AM
The question was about bptm logging.
Please note the following from the TN that you provided:
In bp.conf, acceptable levels of VERBOSE range from 0 to 5. The only exception is for NetBackup clients (bpbkar and tar), where acceptable values are from 0 to 11. A VERBOSE=11 is also valid to display the data transfer in the infxbsa log when troubleshooting Informix performance problems.
This discussion needs to be 'buried'....