"Media ID not unique in database (34)"

[SidneiSilva]

Hello,

I am trying to import some tapes into the NBU and when I am importing the tapes,show me this message "Media ID not unique in database (34)".

Update failed: could not add new media ID 'SB7773' into slot 40
Insert media failed:
media ID not unique in database (34)

After I see this message I found this tape into  the Media as TLD, but I think I didn`t import it yet.

Now many tapes are showing me the same massage.

Could you please help me woith this issue?

Regards,

Sidnei

[RiaanBadenhorst]

Hi,

Take a look if the media is assigned (has a date under the assigned field). If not, delete that media and retry the inventory.

[Marianne]

Please always mention/select your OS in new posts.
We need output from commands to troubleshoot your issue.

Show us output of this command:

nbemmcmd -listmedia -mediaid SB7773 

(command is in ..../netbackup/bin/admincmd)

[SidneiSilva]

Marianne, I am so sorry, I am new here.

My OS is Windows 7.

regards,

[Marianne]

Maybe Windows 2003 or 2008? Windows 7 is not supported as NBU master or media server. Please open cmd and run command in my post above. Command is in ....\veritas\netbackup\bin\admincmd.

[mph999]

You say 'import' - where from ? Was the tape wrtten on a different NBU environment that uses the same barcodes as the system you are trying to import it on. Or, was the tape written on this system some time ago ?

[SidneiSilva]

I am importing from Library I/O to NBU.

The issue happens with some tapes that are Scratch.

[RiaanBadenhorst]

Please provide the info Marianne requested.

[SidneiSilva]

C:\Program Files\Veritas\NetBackup\bin\admincmd>nbemmcmd
NBEMMCMD, Version:7.1
Usage:
nbemmcmd  [-addhost] [-changesetting] [-deletealldevices]
[-deletehost] [-deletemedia] [-deletemerge] [-emmname <string>]
[-emmport <unsigned integer>] [-errorsdb] [-forcemerge]
[-getemmserver] [-help] [-listhosts] [-listmedia]
[-listsettings] [-machinealias] [-releasecache]
[-renamehost] [-servercontrol] [-setemmserver]
[-updatehost]

[Amol_Nair]

The command requested was nbemmcmd -listmedia -mediaid SB7773 Please run the complete command.

[mph999]

I said 'wherefrom' - I mean which NBU environment was the tape written on ?

[Nicolai]

Netbackup think there is already a tape named SB7773 in the robot. This can happen is you manual remove a tape from the robot and do not run a inventory afterward.

1: Run a inventory & update (you may need to run it more than once if many differences are found)

2: Try to import the media 

That should remedy the issues. 

[Marianne · Accepted solution]

We are really trying to help you here. It is close to 5 hours since I have asked for output of:

nbemmcmd -listmedia -mediaid SB7773

We need to find out what is already in NBU database for this tape and therefore giving 'not unique in database' error.

[Marianne]

Thanks for the solution...

I would really have liked to know what was causing this. 
Perhaps you can tell us what exactly caused the problem and how you fixed it?

[SidneiSilva]

Sure,

During that week, my time created an change to reconfigure all the barcodes of the tapes therewith we imported all the tapes in new format.

But during the change I tried to import the tapes from I/O ( Library) to NBU and was showing an error during the inventory.

Action to be taken: We sent all the tapes that was error message back to Library and was created an script for them to library recognize them.
 

The problem was resolved.