restore error

[madhuri]

hi team

when am doing the restore am getting the below error please suggest.

Warning bpbrm(pid=1728) expected start message from ntecnis1.apac.avaya.com; read: Unrecognized -J string spsrestoreoptions=0   
11/18/2014 12:45:22 PM - connected; connect time: 00:00:02
11/18/2014 12:45:23 PM - Error bptm(pid=1344) The following files/folders were not restored:       
11/18/2014 12:45:23 PM - Error bptm(pid=1344) UTF - path name         
11/18/2014 12:45:23 PM - restored image ntecnis1-e1_1405104000 - (tar received an invalid argument(181)); restore time 00:00:05
11/18/2014 12:45:23 PM - Warning bprd(pid=512) Restore must be resumed prior to first image expiration on 12/12/2014 3:21:05 AM
11/18/2014 12:45:23 PM - end Restore; elapsed time: 00:00:41
the restore failed to recover the requested files(5)

[Marianne]

Please start at the beginning and give us all relevant info:

NBU version on Master and Media server and NBU version on the client.

OS on master and media server and OS on the client.

Are you restoring files/folders back to the same client or a different client?

Are you perhaps doing a restore to a different client running a different OS?

Maybe encrypted tape?

For further troubleshooting, you need logs:

On master: bprd (restart NBU after creating log folder)

On media server: bptm and bpbrm

On destination client: tar

Ensure all of these log folders exist under netbackup\logs before attempting the restore again.
Copy logs to .txt files that reflect process name (e.g. bprd.txt) and upload as File attachments.

[Nicolai · Accepted solution]

General recommendation from Symantec about error 181

http://www.symantec.com/docs/TECH58659

Also please check Netbackup version on master/media and client are supported. I notice this error 

"Unrecognized -J string spsrestoreoptions=0"

It look like the master server passes this option to the client, but tar does not support this option. Possible because Netbackup client is too old or another version of tar is in use than the one Symantec provide in /usr/openv/netbackup/bins