When you delete a file that you've backed up from a computer on your system, the file is not deleted from our data center.
The file remains protected for your retention term, and continues to be counted in your usage statistics.
You could find that you are protecting files that you no longer need to. These non-critical files can push you over your storage limit and into overage costs.
To prevent this, you can clean up the files you no longer need, making that space available to your account again.
To clean up files:
- Log onto your Symantec Protection Network account.
- Either:
on the Home page under Symantec Online Backup click the Computers Subscribed link and
click the Cleanup link
or
click the Services tab and the Cleanup link for the computer.
The Computer Information area shows how much data you are currently protecting.
- Browse to the files that you want to remove, and select the files you want deleted.
- Confirm that you want the files permanently removed.
- The files are now removed from Symantec Protection Network. They are no longer available to be restored, and are no longer part of your retention policy or included in your usage statistics.
