06-21-2012 10:32 AM
Hi all ,
We have server park HP PROLIANT with besr 2011 sp2 installed on each of them.
We want to install lightouts but when we start on the environment PXE SYMANTEC, we have a blue screen.
To be few you have already met this problem and you can help me.
The bios of proliant lame is up to date and in default setting.
thanks :)
06-21-2012 12:20 PM
Have you followed the instruction for installing LOR in the users guide ? http://www.symantec.com/business/support/index?page=content&id=DOC3911
06-21-2012 12:45 PM
How many servers are you seeing this problem on?
What ProLiant model/generation are you seeing this on?
Have you tried the English & Multilingual SRD?
06-21-2012 02:30 PM
06-21-2012 11:52 PM
I think it's one incompatibility between blade proliant and lightsout.
Yes, I agree. It needs further investigation.
Actually, I did have a brief discussion with the engineer about your case yesterday.
After today I will be on holiday for 2 weeks. I probably wont get time today to work on this I'm afraid.
06-22-2012 07:43 AM
Our Proliant blade series is :
BL460C G1
I try to install on other proliant server on other series ( ProLiant DL380 G3
) and lightsouts work as a charm.
Can i hope a fix by Symantec if incompatibility is cause of trouble ?
06-22-2012 08:28 AM
Can i hope a fix by Symantec if incompatibility is cause of trouble ?
It really depends on what the root cause of the issue is.
It might be worth getting HP support involved as well. The recovery disk is based on Windows PE 2.1. Maybe HP could provide some help here...
You have a case open with us so it can be investigated on our side but I think working with HP as well on this may help to find a solution quicker.
06-22-2012 08:42 AM
ok chris , i open a case hp side
06-25-2012 03:51 AM
Hp say me : it's problem of symantec ,we can't make a ticket ;)