Can't access Images through "Retrieve" Webpage

[sachsgang]

We recently setup BESR with Manager tool, and the works...

I want to try out the "Retrieve" Webpage tool...
Like: https://servername:8443/BERetrieve/

So, I log in there > Click Browse >
But I can't "Add To Retrieve List"... it's like it won't click.... and there is nothing in the Retrieve List.

Where do I go from here?
Thanks!

[RahulM]

Please refer to the following support article.

An empty web page appears when attempting to retrieve files added to the Backup Exec System Recovery retrieve list.

http://support.veritas.com/docs/297808

[sachsgang]

I created the "cas.conf" file.
Then I suppose I should restart the tomcat services?

Do I need to set the SR Server to be the "index" server.. or something like that?

[Rich_L]

What machine was the Index Server installed on?  What other functions do the server handle?

[sachsgang]

Ok. It's working now.
I had to install the actual System Recovery on the Management Server.
(although I would have figured that the Management software would have handled this).

I installed the "Index Server" software from the DownloadCenter.
I pointed the Backup Jobs to use my server as the "index" source.

Now it works.
Thanks...

[David_F]

Very good.