Using the Recover Computer option on the Symantec Recovery disc, Backup Exec Desktop v8.01 stalls at 92 - 94%. No error messages appear. The desktop and software are responsive and permit cancellation of the operation and subsequent desktop auto reboot.
HARDWARE & SOFTWARE
Desktop System Processor: Intel Core Duo
Desktop Storage Device: Seagate SATA HDD
External HDD with Recovery File: Seagate - USB connection
Networking Services Status: No (Local restore)
OS: XP Pro - MCE Service Pack 3
SRD 8.01: Custom disk with drivers from target HDD
SRD 8.51: Custom disk with drivers from target HDD
Recovery File Size: 175GB
Experience Level = Expert
HISTORY
1) Verified the integrity of the recovery file: OK
2) First attempted to restore the recovery file used SRD v8.01: Failed
3) Downloaded SRD v8.51 from the Symantec website to restore the recovery file: Failed
4) Reloaded OS and tested the ability to restore files to a single HDD folder from the image: Successful
5) Next plan-Copy System32 drivers to memory stick and load drivers prior to restoration attempt: Pending
In the past, I have successfully restored the system 8 times (Microsoft MediaCenter can be very 'fragile' at times!) using Norton Ghost 14 without any issues. I even attempted to restore the recovery file using the Norton Ghost 14 Recovery Disc. It recognised the recovery file and attempted to restore it but stalled at 37%.
Any suggestions would be greatly appreciated!
