Re: Error E7B70001

gcgctech · ‎10-04-2007

I'm running BESR 7.0 on Server 2003 and have started receiving the following error:

Description: Error EC8F17B7: Cannot create recovery points for job: Recovery point of C:\. Error E7B70001: Win32/Win64 API DeviceIoControl(IOCTL_SNAP_VOLUME_EX) failed. Error EBAB03F1: The requested resource is in use.

I tried the fixinstall.bat as suggested from an earlier post, but it still didn't correct the issue. Anyone had any luck with this?

Stephen_March_2 · ‎10-09-2007

I have the same problem on numerous servers. It happens randomly, I assume its when VSS and BESR and BE11d all fight over the Shadow Copy Service.

I can fix the issue by rebooting, but its not always convenient. I have tried restarting services, running fixinstall.bat, but so far the reboot is my only option.

Any ideas??

Michael_Foitzik · ‎04-24-2008

Same problem on our Exchange Server with the latest BESR 7. Incremental Backup MO-FR (SA Full Backup is OK) is not working. These messages appear :

Messages Application Event :

Event Type:       Information
Event Source:   MSExchangeIS
Event Category: Exchange VSS Writer
Event ID:           9604
Date:                4/22/2008
Time:                7:15:52 PM
User:                N/A
Computer:         SRV02
Description:

Exchange VSS Snapshot metadata document has been collected.

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type:       Error
Event Source:   Backup Exec System Recovery
Event Category: High Priority
Event ID:           100
Date:                4/22/2008
Time:                7:16:08 PM
User:                N/A
Computer:         SRV02

Description:

Error EC8F17B7: Cannot create recovery points for job: Recovery point of C:\. Error E7B70001: Win32/Win64 API DeviceIoControl(IOCTL_SNAP_VOLUME_EX) failed. Error EBAB03F1: The requested resource is in use.

Details: 0xE7B70001

Source: Backup Exec System Recovery

I changed the schedule of the job, hoping that Exchange and BESR are not fighting for the VSS, but the error stays.

Any ideas ???

Thanks in advance

Message Edited by Michael Foitzik on 04-24-2008 11:07 AM

Carlos_Lamb · ‎06-25-2008

Try checking the IRPStackSize value in the registry at

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters

The entry may not be there and if so the default setting of 15 may be too low. Try increasing the value to 25 and reset the server. This should solve the problem.

Document ID: 293280
http://support.veritas.com/docs/293280

E-Mail this document to a colleague

"Error E7D1001E: Unable to read from file error 0000046A: Not enough server storage is available to process this command," occurs when attempting to restore a Recovery Point Image with Backup Exec System Recovery (BESR).

Exact Error Message
Error E7D1001E: Unable to read from file error 0000046A: Not enough server storage is available to process this command

Details:
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and machine be made prior to making any registry changes.

-Increase the IRPStackSize in the registry per Microsoft's Recommendation:
(NOTE: The system must be restarted in order for this change to take effect).

-Copy the image locally and restore it from a local drive.

Related Documents:

http://support.veritas.com/docs/293361

Supplemental Material:

System: Ref.# Description UMI: V-281-2001-30 E7D1001E: Unable to read from file. Not enough server storage is available to process this command.

Acknowledgements
Microsoft KB285089

Products Applied:
Backup Exec System Recovery Desktop Edition 6.5, 7.0, 7.01
Backup Exec System Recovery Server Edition 6.5, 7.0, 7.01, 8.0
Backup Exec System Recovery Windows Small Business Server Edition 6.5, 7.0, 7.01

Last Updated: February 11 2008 10:59 PM GMT
Expires on: 02-10-2009

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Subjects:
Backup Exec System Recovery Desktop Edition
   Restore: Restore
Backup Exec System Recovery Server Edition
   Restore: Restore
Backup Exec System Recovery Windows Small Business Server Edition
   Restore: Restore
Windows Server 2003
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Operating Systems:
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Error E7B70001