Help! - server freezes completely after every backup start - unable to backup server currently

[Fieldy]

Hello,

I have a major problem with me Small Business Server BESR 8.5 install at the moment. Everytime i start a back up job on the server (full or incremental, One-off or scheduled) the server freezes and nothing can bring it out of it other thank a hard reboot!

I perform the back up to a Western Digital Mybookworld NAS drive (mapped via IP address to the server), but do not think it is the drive as i can copy and write to the drive with no problems? I have also checkdisk and defragged all drives. I have recently changed schedules, so not sure if thisis making this happen or not???

I have scoured these forums regarding this error, and see some potential fixes (remove .PQJ & .PQH files, defrag drives) but this has not been able to help. I have added the last 10 days of log output below.

Please can someone help as i currently have an unbacked up production server....

Thanks so much in advance for any advice,

slim101

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Latest Logfile from server:

11/4/2008 8:15:35 AM Medium Priority Notice: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
11/4/2008 19:00:10 PM High Priority Warning:  0x800706BA (Backup Exec System Recovery)
11/4/2008 19:00:10 PM High Priority Warning:  0x800706BA (Backup Exec System Recovery)
11/4/2008 19:00:10 PM Medium Priority Notice: Info 6C8F17E7: An automatic recovery point was not created because an earlier recovery point from the same job was still in progress. 0x80004004 (Backup Exec System Recovery)
11/4/2008 19:00:10 PM High Priority Notice: Info 6C8F1F65: The drive-based backup job, Drive Backup of  (C:\), New Volume (F:\), has been started automatically. 0x00 (Backup Exec System Recovery)
11/5/2008 7:44:51 AM Medium Priority Notice: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
11/5/2008 21:00:32 PM High Priority Notice: Info 6C8F1F66: The file and folder backup job, Daily File/Folder, has been started automatically, according to schedule. 0x00 (Backup Exec System Recovery)
11/6/2008 7:32:58 AM Medium Priority Notice: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
11/6/2008 22:00:53 PM Medium Priority Notice: Info 6C8F0428: Backup Exec System Recovery service stopped. 0x00 (Backup Exec System Recovery)
11/6/2008 22:02:03 PM Medium Priority Notice: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
11/6/2008 22:21:03 PM High Priority Warning:  0x800706BA (Backup Exec System Recovery)
11/6/2008 22:21:03 PM Medium Priority Notice: Info 6C8F0428: Backup Exec System Recovery service stopped. 0x00 (Backup Exec System Recovery)
11/7/2008 0:24:01 AM Medium Priority Notice: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
11/7/2008 22:00:10 PM High Priority Warning:  0x800706BA (Backup Exec System Recovery)
11/7/2008 22:00:10 PM High Priority Notice: Info 6C8F1F65: The drive-based backup job, Drive Backup of  (C:\), New Volume (F:\), has been started automatically. 0x00 (Backup Exec System Recovery)
11/8/2008 9:27:38 AM High Priority Warning:  0x800706BA (Backup Exec System Recovery)
11/8/2008 9:27:38 AM High Priority Error: Error EC8F17B7: Cannot create recovery points for job: Drive Backup of  (C:\), New Volume (F:\). Error E7D1001F: Unable to write to file. Error E7D1003C: There is not enough space. Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. CHECK failed, Can::FixupForcedSpan: .\Can.cpp(2762): bytesToRead + m_aligned.bytes <= m_aligned.bufSize. 0xEBAB0005 (Backup Exec System Recovery)
11/8/2008 16:23:15 PM Medium Priority Notice: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
11/9/2008 7:30:08 AM High Priority Warning:  0x800706BA (Backup Exec System Recovery)
11/9/2008 7:30:08 AM Medium Priority Notice: Info 6C8F0428: Backup Exec System Recovery service stopped. 0x00 (Backup Exec System Recovery)
11/9/2008 7:39:29 AM Medium Priority Notice: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
11/9/2008 21:12:47 PM High Priority Notice: Info 6C8F1F63: The drive-based backup job, Drive Backup of  (C:\), New Volume (F:\), has been started manually. 0x00 (Backup Exec System Recovery)
11/10/2008 8:12:27 AM Medium Priority Notice: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
11/11/2008 20:17:46 PM Medium Priority Notice: Info 6C8F0428: Backup Exec System Recovery service stopped. 0x00 (Backup Exec System Recovery)
11/11/2008 20:58:41 PM Medium Priority Notice: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
11/13/2008 3:45:07 AM High Priority Warning: Result (0xece30066 33 NOTIFY_ERROR_EVENTLOG_OPEN_FAILED Args [0];) 0x800706B5 (Backup Exec System Recovery)
11/13/2008 3:45:07 AM Medium Priority Notice: Info 6C8F0428: Backup Exec System Recovery service stopped. 0x00 (Backup Exec System Recovery)
11/13/2008 3:56:47 AM Medium Priority Notice: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
11/13/2008 21:42:46 PM Medium Priority Notice: Info 6C8F0428: Backup Exec System Recovery service stopped. 0x00 (Backup Exec System Recovery)
11/13/2008 21:46:06 PM Medium Priority Notice: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)
11/13/2008 21:55:31 PM High Priority Notice: Info 6C8F1F63: The drive-based backup job, Drive Backup of  (C:\), New Volume (F:\), has been started manually. 0x00 (Backup Exec System Recovery)
11/14/2008 7:59:17 AM Medium Priority Notice: Info 6C8F0427: Backup Exec System Recovery service started successfully. 0x00 (Backup Exec System Recovery)

[Fieldy]

Solved after tech support call to Symantec (thanks guys!) This should be solved (and other issues) with the impending 8.5.1 release later this week.

I perfomed the uninstall / reinstall (using selective start-up etc) and it seems to have worked-no more issues!!!

Good luck to all :)

[Jacob_A]

Has anyone else with a similar issue tried 8.5.1?   If you have please share your results.

[JWK]

I have had the same issue with 8.0