No LOR entry in boot menù

[giorgiobusoni]

Hello,

I have pushed LOR 2013 to 5 client PCs using management solution 2013, 2 on the PC work correctly, the other 3 don't have the LOR 2013 boot option in the boot menù. The LOR hidden folder is there in the c: unit, but no boot option. Maybe the pc got automatically rebooted before completing the installation, because they were brand new windows 8 pc and had a lot of updates/software pushed in the first day.

How may I fix this?

[criley]

Windows 8?

Windows 8 is currently not supported via the SSR Management Solution. Please refer to the following:

http://www.symantec.com/docs/TECH201318

http://www.symantec.com/docs/HOWTO9965

You could try and install LOR locally using the local SSR client to rule out any possible issues with SSR-MS (as this is not supported yet).

Let us know if local install helps here.

[giorgiobusoni]

I did the installation on windows 7, then upgraded to windows 8. anyway, the boot entry did not appear even before the upgrade to windows 8.

[criley]

Your original post said 'brand new Windows 8 machines' which is a bit misleading.

Anyhow, I think a support case is the best way forward.

[giorgiobusoni]

they are windows 7 brand new, but with the upgrade to windows 8 key. yes it was little misleading