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VSR-L failed to backup

Have you tried installing in a cluster environment?
If you try to back up in a cluster environment, the following failure occurs.

 

issue detail:

-var_log_symsr_application
 
date: 2018-06-02T01:13:11.1843020Z
Backup of /dev/sdkc5 to /osbackup/pcscsdbp2/system_023.v2i. GUID: 14592315-6746-e711-8dee-b0d14d44d42f

date: 2018-06-02T01:13:11.1846980Z
Error E5D40020: Unable to snap volumes.
Error E0A20019: Backup Failed.
 
 
-proc_mounts log
 
/dev/sdkd1 /osbackup ext4 rw,relatime,barrier=1,stripe=64,data=ordered 0 0
 
/dev/sdkc5 / ext4 rw,relatime,barrier=1,stripe=64,data=ordered 0 0
 
 
-Dmesg log
 
Snapping Device(Maj, Min): (66, 257),BlockSize: 4096, NumSectors: 131072, RelocFileName: /boot/.symantec/sdkc1, NumOfRelocEntries: 11659.EnableVtrack: 0, doNotTouchVtrack: 1, App PID: 12132.
0th index is not actually written, pending to be written.
Moved the state to DEVICE_UNSNAPPED.
Deleted COW and released the SnapAccessDevice.
Driver is not able to process The Ioctl command
Driver is not able to process The Ioctl command
Driver is not able to process The Ioctl command
Snapping Device(Maj, Min): (66, 257),BlockSize: 4096, NumSectors: 131072, RelocFileName: /boot/.symantec/sdkc1, NumOfRelocEntries: 11659.EnableVtrack: 0, doNotTouchVtrack: 1, App PID: 62532.
Moved the state to DEVICE_UNSNAPPED.
Deleted COW and released the SnapAccessDevice.
Driver is not able to process The Ioctl command
Driver is not able to process The Ioctl command
Driver is not able to process The Ioctl command
Snapping Device(Maj, Min): (66, 259),BlockSize: 4096, NumSectors: 2621440, RelocFileName: /var/log/.symantec/sdkc3, NumOfRelocEntries: 24920.EnableVtrack: 0, doNotTouchVtrack: 1, App PID: 49033.
Moved the state to DEVICE_UNSNAPPED.
Deleted COW and released the SnapAccessDevice.
Driver is not able to process The Ioctl command
Driver is not able to process The Ioctl command
Driver is not able to process The Ioctl command
Snapping Device(Maj, Min): (66, 261),BlockSize: 4096, NumSectors: 62092288, RelocFileName: //.symantec/sdkc5, NumOfRelocEntries: 1161988.EnableVtrack: 0, doNotTouchVtrack: 1, App PID: 35959.
Moved the state to DEVICE_UNSNAPPED.
Deleted COW and released the SnapAccessDevice.
Driver is not able to process The Ioctl command
Driver is not able to process The Ioctl command
Driver is not able to process The Ioctl command
Snapping Device(Maj, Min): (66, 261),BlockSize: 4096, NumSectors: 62092288, RelocFileName: //.symantec/sdkc5, NumOfRelocEntries: 1162728.EnableVtrack: 0, doNotTouchVtrack: 1, App PID: 24361.
Moved the state to DEVICE_UNSNAPPED.
Deleted COW and released the SnapAccessDevice.
Driver is not able to process The Ioctl command
Driver is not able to process The Ioctl command
Driver is not able to process The Ioctl command
 
 
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1 Reply

Re: VSR-L failed to backup

@smileagain

I'm afraid that the Linux Edition of VSR does not support cluster environments.

Please refer to Page 40 of https://www.veritas.com/content/support/en_US/doc/VSR_18_SCL