I just upgraded from 6.5 to 7.0 and I'm trying to undertand why I can not choose specific files and folders for backup on the first server I installed the agent on. The option appears to be grayed out.
I downloaded the upgrade from FileConnect from a notification I received and yes I have 3 valid server licenses. I upgraded the license file online and added it to the software. The local machine (which is XP) shows this feature as available. Any ideas?
I have the exact same problem. The console is on Windows 2003 and the license is installed there. The agents are all Windows 2003 server as well and I license them as they are deployed with this same file. The only time the Backup Files and Folders option is available is when I attempt to do so on the Local console machine. What gives with that???
I just tried this myself, and I can confirm that when using the 1-to-1 (sometimes called "standard") console to connect to a remote server, the option to create a file/folder backup job is greyed-out.