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system keep rebooting after restoring the image using symantec BESR 2010

baddam
Level 2

Hi,

I have successfully restored the Windows 2003 Server using BESR 2010, but it is keep rebooting and I am not even getting the login prompt.

 

Please let me know the solution ASAP...

 

Thanks

Baddam

9 REPLIES 9

baddam
Level 2

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Markus_Koestler
Moderator
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Have you used restore anywhere ?

Sush---
Level 6
Employee Accredited Certified

Here are some of the technotes which addresses the issue:

 

http://www.symantec.com/docs/TECH133517 : Operating System not found on boot-up after a successful Restore Anywhere Option (RAO) restore

http://www.symantec.com/docs/TECH68676 : After a successful system recovery, upon reboot the system is unresponsive

http://www.symantec.com/docs/TECH68780 : A successful restore of an image containing Acronis drivers, using the Restore Anywhere Option (RAO) results in a continuous Blue Screen of Death (BSOD) with no specific error message

 

Thanks,

-Sush...

Symanticus
Level 6

Yes, I also face the same problem before but then i sorted out after reading from one of the above white paper.

BESR is very good application it should be able to overcome that problem.

ioniancat21
Level 5

I'm asking this question because many OEM computers have hidden partitions for support reasons. If you do not restore these partitions along with the system partition, your computer will go into a boot loop similar to your issue. I've had this issue with Dell and HP computers so far, but can predict that other manufacturers have similar practices. If you did not backup these hidden partitions, you may be able to fix this with the recovery console's fixboot and fixmbr commands or manually adjusting your boot.ini file on your system drive.

James_Winslow
Level 5

How about using the steps described in this blog below ?

https://www-secure.symantec.com/connect/blogs/server-migration-story-besro-852-srd

I've the same problem before and it is pretty much what I did to make the system restore works for my server.

Markus_Koestler
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Any updates here ?

Markus_Koestler
Moderator
Moderator
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Any updates here ?

Markus_Koestler
Moderator
Moderator
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Any updates here ?