VOX

Environment: Enterprise Vault 9.0.2 Exchange 2003 SP2   We recently upgraded from EV 8.0 SP5 to EV 9.0.2 on a Windows 2003 SP2 server, and then migrated the 9.0.2 version to a Windows 2008 R2 server. The two tasks were performed within 24 hours of ea...

I'm running EV 7.0. We recently purchased additional licenses. The license file indicates Ver. 7.5. Am I safe to follow the normal license update procedures? - Sean

I have a user, running Outlook 2003 SP2 via Citrix FR3, who receives the following error message when she attempts to delete an archived message by highlighting the shortcut and using the Delete keyboard button or the normal Delete toolbar button: "Y...

We're running EV 7.0 (No SP) on Windows 2003 SP1. Outlook 2003 SP2 with EV 7 Client. When a user opens a message from within Archive Explorer, and attempts to use the Up / Down Arrows on the toolbar to view the previous / next message, they receive t...

I'm experiencing an issue where my end-users will receive an IE Proxy Error when attempting to access the "Search Vaults" or "Archive Explorer" options within Outlook 2003 SP2 delivered via Citrix. We configured IE Proxy Exclusions within a Group Pol...