Compliance Accelerator Reporting

[Andrew_Tankersl]

Are any of you familiar with the reporting features in Compliance Accelerator(CA6 SP1)? I'm trying to find a way to get a detailed report on review activity for certain departments. All I seem to be able to get is how many messages are reviewed, but I need to find how many messages were questioned as well

[Alan_M · Accepted solution]

The default reports included with CA are rudimentary at best and as you have found out generally not what you need. However, the reporting engine is based on Crystal Reports and as such is highly customizable. You may be able to persuade Support to tell you have to customize reports or you may need to engage Symantec PS for this.

Please post any of your findings as I would be interested in how you progess.

[Andrew_Tankersl]

I'll pursue it with Symantec and let you know what I hear back