When I attempt to create a new department in CA it tells me that no vault stores are available or that the Enterprise Vault Directory Service isn't running,but it is, so I believe there must be a config file somewhere that isn't pointed to the correc...
Question - In regard to sent e-mail, is there a way to prevent duplicates from being added to the review set? How do you stop getting multuiple hits on the same message? As an example, if an employee sends an e-mail to 5 other employees as recipien...
Hi there. In our CA, we have a scheduled job that runs daily to search for emails with specific hotwords for all departments. Everything has been running fine. Recently, we have gotten a request to use the report function in CA. When we tried to ru...
Hi, I'm going to upgrade Compliance Accelerator from 6.0 SP2 to 7.0 SP2 (and later to 2007 SP3), and I'm doing some preparations. I would like to find out how to back up the system configuration in CA.
I'm going to upgrade compliance accelerator from 6.0 SP2 to 7.0 SP2. Do I need to upgrade the enterprise vault program files installed on the same box? EV on this box is 6.0. The real Enterprise Vault backend server is on 2007.
I'm new to Enterprise Vault, and I got assigned to an upgrade project of the Accelerator component for the Compliance group. I know nothing about EV Accelerator, and I need some help. We currently use Accelerator 6.5 SP2, and I need to upgrade to 200...
I just upgraded a customer from CA 6.0 SP2 to CA 2007 SP2. Before anyone says that's an unsupported upgrade, I did an interim upgrade to CA 7.0 SP2 before I got them on 2007 SP2. Anyway, when the customer was on CA 6.0 SP2, they used a hot word lis...
I tried to follow the instructions found in: Document ID: 301485 http://seer.entsupport.symantec.com/docs/301485.htm The step that says to enter 0 for 'Hit Highlighting Type' does not work for me. I get the following message: "Enter a number betw...
hi, i get the following exceptions while configuring the customer database. Could somebody help with this? Exception of type 'System.Web.HttpUnhandledException' was thrown. - Could not find stored procedure 'sp_Sel_AllMarks'. Exception Info ...
Dear All, We have implemented EV Compliance Accelerator 7.0 SP2 in our environment. We couldnt find Compliance Accelerator User Guide. Are there anyone who knows or got such kind of document? Regards Koray
Hi All, Are there any sizing document of Compliance Accelerator 7.0 ? We are going to implement CA for 5000 users environment, How much disk space shall I reserve for it? Any suggestions are very appreciated. Regards, Koray
Hey All, I just set up some new departments and associated employee groups and want to verify that the person I put as reviewer for that Department doesn't have Reviewer rights on other Departments. I had thought that when I set the Reviewer pe...
Hey all, Is there a way to delete departments in CA? I can't seem to find a way to do that from the CA site or in the docs. Any help would be appreciated. Thanks! PM
Are any of you familiar with the reporting features in Compliance Accelerator(CA6 SP1)? I'm trying to find a way to get a detailed report on review activity for certain departments. All I seem to be able to get is how many messages are reviewed, but ...
Hello, I am needing some help with CA. I have inherited the existing system and it has about a dozen Department Groups and a few reviewers but I'd like just 1 person to see a journaled mailbox and no others. Is this possible? Thank you! Phil.
Hello, folks. Have recently upgraded my CA to the above version, and have noticed the following frustration: When you start reviewing messages, if you go to the next page of captured messages, you lose the reviewing marks (Appraised, Pending, etc.)...
Hello, As listed in posted documentation CA 6.0 sp1 disables the ability for users to delete default roles, we are currently on 6.0 and just had a user delete the App Rule Admin and the App User Admin roles. In trying to reproduce the roles I am not...
Any suggestions as to why I might be getting an "ambiguous column name" error while configuring a new customer within Compliance Accelerator? The sql script seems to be chugging along quite nicely until it hits this brickwall. Thanks.
We currently have a large backlog of messages to review in CA. Our reviewing dept wants to be able to wipe out all the email that needs to be reviewed from a certain date back. Does anyone know if there is a utility or somewhere in CA where I coul...
The compliance team tried to schedule a job through the web app and it failed on a permissions issue. Support says login needs to have 'sa' rights on the SQL Server server. Company policy does not allow Application accounts to have these privileges. ...
