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BE 2010 + Sharepoint backup

chvgms
Level 5

Hi,

Sharepoint backup is getting failed continuously for the past one week. I have attached the error log for youe reference. Please help.

 

Thanks,

Sridhar

1 ACCEPTED SOLUTION

Accepted Solutions

itsmeaffinity
Level 6

Hi

 

Thanks for your update & great to know all working fine

 

Thank You

View solution in original post

11 REPLIES 11

itsmeaffinity
Level 6

Hi

 

1 Have this backup worked ever?

2 What is version of Sharepoint & what is the version of backend database that is SQL like SQL 2008 or 2008 r2 

3 Backupexec version is that BE 2010 or BE 2010 r2 sp1

4 Are you selecting sharepoint resources from sharepoint server farm or from sharepoint server

5 Is remote agent installled on sharepoint & backend sql server database if sql is remote server

 

Please post the updates waiting for your reply

 

Thank You

itsmeaffinity
Level 6

Hi

 

Any updates here

 

Please mark this post solved if this issue is resolved

 

Thank YOu

chvgms
Level 5

Hi,

Here are the details.

 

1 Have this backup worked ever?

yes

2 What is version of Sharepoint & what is the version of backend database that is SQL like SQL 2008 or 2008 r2 

sharepoint 2007 version and SQL server 2005

 

3 Backupexec version is that BE 2010 or BE 2010 r2 sp1

BE2010

4 Are you selecting sharepoint resources from sharepoint server farm or from sharepoint server

Only the webserver is listed under Microsoft server farm.

5 Is remote agent installled on sharepoint & backend sql server database if sql is remote server 

yes

 

 

itsmeaffinity
Level 6

Hi

Can you uncheck the sharepoint resources from server farm & then submit the job & again click on edit to check the sharepoint resources from server farm & then again click on submit to save changes

 

Also please verify you backupexec account is sharepoint farm administrator & remote sql server using sql studio management--security -login please check backup account is there if not please add it & go to server role & give it sys-admin,serveradmin,dbcreator role

Then restart the services on sharepoint & sql & backupexec & see if that works

 

Please mark the post solved if this resolves the issue

 

Thank You

itsmeaffinity
Level 6

Hi

 

Any updates here

 

Thank You

chvgms
Level 5

Hi,

 

when i try to uncheck the sharepoint resources in the job properties, i am gettibg the error message (attached). The backup acc is already a part of farm admi and sql admin .backup acc  accacb

 

Please suggest.

 

Thanks,

Sridhar

itsmeaffinity
Level 6

Hi

Please see few link below

 

http://www.symantec.com/docs/TECH75020

 

http://www.symantec.com/docs/TECH67632

 

http://www.symantec.com/docs/TECH125285

 

http://www.symantec.com/docs/TECH58121
 

If still not please enable the debug for same by using link below

http://www.symantec.com/docs/TECH62017

 

Keep posted

chvgms
Level 5

I am able to check and uncheck the selection under job properties after going thru this article. http://www.symantec.com/docs/TECH58121. Tonight's job status will tell us whether the fix worked or not. Thankks much for your assistance.

 

Thanks,

Sridhar
 

itsmeaffinity
Level 6

Hi

 

Thanks for your quick response on same & good to see it has fixed the issue with selection

 

Please run the backup job & do remembed AOFO should be off for sharepoint backup as per best practisces with symantec

 

Please mark this solved if this resolves the issue

 

Cheers :)    Keep Posted

 

chvgms
Level 5

Yesterday's night backup was successful. so we can assume the issue has been resolved. Thanks for your help.

 

Thanjs,

Sridhar

itsmeaffinity
Level 6

Hi

 

Thanks for your update & great to know all working fine

 

Thank You