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BUE 9.1 and QualStar 4210

Jeffrey_Walton
Level 4
Hi All,

Windows 2000 Server fully patched. QualStar 4210 A Robotic Library with 2 each Sony SDX 300C SCSI tape drives.

We recently upgraded from BUE 8.6 to BUE 9.1, rev 4691.

Our backup jobs are now failing. Previosuly, about 10 network jobs would regularly succeed. Now, we will see 2 successes and then a job will stall. A typicall error message is:

"The job failed with the following error: The request could not be performed because of an I/O device error."

Additionally, the Robotic Library seems to freeze - I observe that it looks parked, but the arm is actually moving up and down slightly.

These problems were not present with 8.6.

Any ideas?

Jeffrey Walton
1 REPLY 1

Jeffrey_Walton
Level 4
Sorry... I just posted to the 9.1 Forum. Friday is almost here.