05-25-2010 05:03 AM
Hello All
two months back I have installed IBM TS2900 tape autoloader in a 2003 std server with Symantec Backup 12.5 and it started working , but after few days I got the error "Physical Volume Library Drive not available " and it stopped working .
I found the drive was in offline mode , I again deleted all the backup policies and created new policies , restarted the tape drive after that it started working , now again after fewdays ( may be after 10 days ) again I got the same error and stopped working
daily backup -- The job failed with the following error: Physical Volume Library Drive not available.
If any of you know how to fix this issue kindly reply
RAJESH .
05-25-2010 05:31 AM
First of all there is no need to create the jobs again.
Please try the below steps:
1> Make sure Removable storage services is stopped in windows services.
2> Make sure you have the latest symantec drier in the device manager
3> Make sure for the medium change it shows unknown medium change in the device manager
4>check the system log and make sure there is no 7,9,11,15 event id, that shows issue with the drive
5>Try the same backup on disk to isolate if it is job or the tape drive issue.
05-25-2010 06:32 AM
07-05-2010 12:32 PM