05-04-2009 12:49 PM
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05-28-2009 03:20 AM
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09-22-2009 03:54 PM
09-22-2009 03:55 PM
I have the same problem. I installed the hotfix for this (323894) but it still does the same thing. I pushed the agent install and it said it had updates and completed successfully but it still does not work. Add remove programs says the hotfix is installed on the server yet it does not show up in the C:\Program Files\Symantec\Backup Exec\Agents\RAWSX64\updates folder. It also does not show up in the pushlist.lst file as an update sent out to the machine in question. This is an X64 server 2003 standard server and an XP X64 workstation running Backup exec 12.5. I am also wondering why the agent on the XP X64 machine is installed in the Program Files (x86) folder. Shouldn’t the agent on an X64 box be an X64 app in the Program Files folder? Now the push agent says there are no updates needed for this workstation yet the DLO file versions on the workstation are not the new versions from the hotfix. What now?
12-01-2009 02:45 AM