Backup Exec 12 DMZ credential problems

[Tony_K1]

I have a BackupExec server version 12 running with agents on a DMZ. I am able to ping dmz servers from lan to dmz, I am also able to log in to the servers with the credentials I supply for the backup job on the dmz, but I am unable to verify logon credentials when I set up or submit the job. Both the server and backup agents are 12.x. Has anyone experienced this type of problem? Any input is greatly appreciated.

[Curmudgeon]

Are  you trying using domain credentials on the DMZ machine or a local admin account?

I make the assumption your DMZ machine is not joined to your domain so you should be using a local account for backup on it.

[Tony_K1]

The credentials I am using are local credentials that work for other servers. Is there a specific format the credentials should be in? Example: \\xx.xx.xx.xx\username or \\servername\username ?

Your help is appreciated.

[Curmudgeon]

Local accounts logins are usually

 ".\accountname"

[Tony_K1]

That's the format my local account is set up in and the test still fails. Thank you for your assistance thus far. Any additional input you may have is greatly appreciated.