11-18-2012 09:03 PM
Hi all,
I have installed Backup Exec 2012 package in a cisco c-series server and installed a Linux agent in a Virtual Machine to acheive a Disk to Disk backup..
I am successful with my Agent installation in the Linux machine and same can be seen below in the picture attached.
when i tried adding my Linux machine in server to schedule a backup hitting with the below issue..
computer name and network connectivity is fine.
someone give me a solution to fix this issue..
11-18-2012 09:20 PM
What is the variant of Linux that you are using? Check the SCL to make sure that it is supported.
11-18-2012 09:30 PM
11-19-2012 01:29 AM
Hi pk ,
please find my linux variant. from the SCL i have interfered that Redhat Linux upto version 6 and u1 and u2 is supported..
mine is release 6.1 . could you confirm me the same.
11-19-2012 01:33 AM
Hi
my linux version is Redhat Release 6.1(santiago). could you please confirm me whether it is supported.
i had a small confusion whether redhat 6.0 u1 is same as 6.1.
confirm me on this.
11-19-2012 01:39 AM
RHEL 6.1 and 6.2 are supported by BE2012.
6.0 Update 1 is equivalent to 6.1
11-19-2012 05:34 AM
What filesystem is being used for this linux system ? And hope you are using a root account in Backup Exec to add this linux server...And would you pls also confirm ir ndmp port 10000 is in use or available..
11-21-2012 04:48 AM
Hi VJ
my linux machine filesystem is type ext4 (rw) and logged as root user . ndmp port is 10000 listening
Help us on this to connect our client agent with the media server.
give me your contact id and number.
11-21-2012 05:16 AM
Currently, BE doesn't support ext4 filesystem or higher.
EDIT
looks like the SCL says otherwise..let me double-check & get back ..
11-21-2012 05:33 AM
thanks for your update VJ.. please check on the SCL and confirm me the same ASAP. Thanks for your extended and further assistance..
11-22-2012 02:02 AM
Please attempt the following:-
Start SGMon from C:\Program Files\Symantec\Backup Exec
On the left side, choose the following:-
Job Engine, RAWS, Agent Browser
Backup Exec Server
Capture to File
Click on Tools & then Settings, choose Job Engine & Remote Agent on left side & select enable job engine & remote agent debugging outside SGMon.
Minimize the monitor & tried to re-produce the same activity from Backup Exec. Close the Debug monitor after sending me the output plus along with the failure screenshot
Hi Vj
i have followed the above steps and attaching the screenshot and log files in this thread.. please make a look and send me a soln.
11-22-2012 02:30 AM
From the debug, looks like you are authenticating using a windows account...have you added the root account to Backup Exec's logon accounts ? If yes, have you specifed to use this account..
11-22-2012 03:31 AM
I have added my Linux machine logon account in server and tried adding still the problem persist.
It wil be grateful if you share your contact number and probably a meeting invite to solve this issue by sharing my machine...
11-22-2012 03:47 AM
Would suggest to contact Support over the phone to have a formal case logged then.