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Backup Exec 2012 Small Business can't backup VM with SQL Inside

RobRodrigues
Level 4

I need urgent assistance on this issue.

 

I have completely removed BE 2012 SBE edition from my servers and started to install from the zero on all of them.

My sollution is this:

1 Physical Windows Server 2008 Standard R2

2 Physical Windows Server 2008 Enterprise R2 with cluster for Hyper-V failover

2 Virtual Machines - 1 Small Business 2011 Premium with exchange Sharepoint and SQL

-1 Windows Server 2008 Standard R2 with SQL only

 

So my BE Media is the Physical Server and i do have agents on the two Hosts and inside the VM for granular backups of Exchange and SQL.

The backups of the Physical and hosts machines are ok. The bakcups of files and Exchange and Sharepoint are ok.

The Backups of the Virtual Cluster where i do have the VM Machines don't work, and also the Backups of the SQL inside the VM don't work.

The error at the virtual cluster machine are that V-79-57344-65072 and V79-57344-65304 and also states that network failed to comunicate.

The error at SQL Server Backups is

 

V-79-57344-6530514.0.1798eng-sql2-backupV-79-57344-65305ENRetailWindows_V-6.1.7601_SP-1.0_PL-0x2_SU-0x110_PT-0x2 - The database server is not responding. Backup set canceled.
V-79-57344-6530514.0.1798eng-sql2-backupV-79-57344-65305ENRetailWindows_V-6.1.7601_SP-1.0_PL-0x2_SU-0x110_PT-0x2 - The database server is not responding. Backup set canceled. The network connection to the Backup Exec Remote Agent has been lost. Please check for network errors. 14.0.1798eng-sql2-backupENRetailWindows_V-6.1.7601_SP-1.0_PL-0x2_SU-0x110_PT-0x2

Job ended: segunda-feira, 13 de Agosto de 2012 at 23:51:05 Job completion status: Failed

I have bought licence for the BE 2012 SBE with two agents for Hyper-v and on Small Business agent.

 

1 ACCEPTED SOLUTION

Accepted Solutions

RobRodrigues
Level 4

To solve this issue i find two ways.....

First disable IPV6 in the Symantec Media Center at the settings page, so force the protocol only to use the IPV4. After doing this my SQL backup did a complete run....

Second go to every server and disable IPV6 or configure it to translate DNS correctly.

 

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1 REPLY 1

RobRodrigues
Level 4

To solve this issue i find two ways.....

First disable IPV6 in the Symantec Media Center at the settings page, so force the protocol only to use the IPV4. After doing this my SQL backup did a complete run....

Second go to every server and disable IPV6 or configure it to translate DNS correctly.