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Backup Exec 2012 is showing Trial Version after installing Licenses.

Wole_Ajala
Not applicable
Partner Accredited

After installing the Backup Exec 2012, it kept showing "Trial Version" even after installing all the licenses. What else can i do?

 

1 ACCEPTED SOLUTION

Accepted Solutions

evcwally
Level 3

Hi,

I had same issue.

I solved it by deleting all licences, restarting symantec services, quit/relaunch the console and enter again all licences.

After that it goes fine for me.

View solution in original post

3 REPLIES 3

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi Wole,

 

Check the TN below:

http://www.symantec.com/business/support/index?page=content&id=TECH183970

Thanks!

Donald_Eady
Level 6
Employee Accredited

CraigV hit it right on the head. Verify that the licenses that you have input are not the maintenance licenses. If you your having trouble locating the product licenses please contact Symantec Licensing at

1800-327-2232

They'll be able to assist you in locating the correct license numbers.

evcwally
Level 3

Hi,

I had same issue.

I solved it by deleting all licences, restarting symantec services, quit/relaunch the console and enter again all licences.

After that it goes fine for me.