10-01-2014 11:54 AM
Good afternoon everyone. I was hoping someone could help me with an issue. We replaced one of our servers from Server 2008 to Server 2012. I have
installed backup exec 2014 on the new server but am unable to get the email notifications. Ive double checked everything and even have a ticket open with
Symantec, but still cant find the answer. On our 7 other servers that run Server 2008 R2, the noticiations come through just fine. Would there be a service
or role that may have to be installed for the notification emails to be sent? Appreciate the help. Thanks!
10-01-2014 01:04 PM
Hi,
If you have a firewall running, make sure that port 25 is open on the media server...SMTP is used to send emails.
Thanks!
10-01-2014 01:08 PM
Make sure that AV isnt blocking the email port. reference: http://www.symantec.com/docs/TECH39199
10-14-2014 08:57 AM
Yeah, checked that stuff. everything seems to be ok and i have the firewall turned off for testing. Still cant get the email notification to send.
01-11-2015 10:55 PM
Hello,
I have the same issue. Test emails work OK and sending test email through telnet from the Media Server works OK as well.
Did you find a solution to this ?