Backup Exec 9 support end of life cycle

[hebeonline]

Hi Guys,

I was just wondering if Backup Exec 9 is still supported by Symantec?
My customer have Backup Exec 9 installed on their Server A.
Right now they wanted to reformat the server for other purpose, they wanted to reinstall Backup Exec 9 on that server(Windows Server 2003). I was wondering if there is any concern on that since they did not subscribe to any Essential support.

Please advice. Thanks

[Ken_Putnam]

For v9.1, end of Life was January of 2007

But that just means that Symantec won't give you any support anymore, not that you cannot continue to run  that version

[hebeonline]

Thanks for the reply.

If Backup Exec 9.1 is already end of life. Does that means its have also reach its end of support?

Scenario : have backup exec 9.1 license
dont have backup exec essential support

Will i still be supported if there is any problem?


Or i need to upgrade it to the latest Backup exec 11d and essential support in order to get support for backup exec?

[Ken_Putnam]

End of life means that now new cases will be opened for this product.  All the patches are still availble and the forums wil be here for a while

[krass]

What about the current version (11d), what's the projected end of support date?

[Ken_Putnam]

End-Of-Life for v11d is still  "To Be Determined"

v12 has been announced, but is not yet for sale, and support usually continues for at least a year after the new version has been released, so who knows?