Hi all,
I've run into a bizarre problem since upgrading Backup Exec from 11 to 12. Everything was working fine before the upgrade but now I just can't seem to get Backup Exec to recognise the Library correctly. The interesting thing is that this isn't just happening on one setup, but both of the installs I have (2 separate libraries - 2 separate servers)
At present I have an IBM x3550 server with an LSI SAS HBA external controller connected via a single SAS cable to the 2nd drive on the IBM TS3100 Tape Library. The TS3100 (SAS) 2nd drive is configured to be the control of the library. The first drive is currently not being used and is not connected.
When I scan for devices in Backup Exec, I receive two MISSING 1 and MISSING 2 entries under the robotic library entry. It correctly finds IBM 1 (the drive) and places this under stand-alone. I then shift the drives around using the Wizard (putting the IBM1 drive under the robotic library) and everything starts to piece together nicely. I remove the two references to MISSING and then try a simple inventory job.
At this point, backup exec produces a fail error message. Error code E000E005 and if I drill into the job details it states:- The job has reported multiple errors and 1f - a device attached to the system is not functioning.
If I restart all backup exec services, low and behold, it resets all my configuration work and the MISSING 1 and MISSING 2 drives re-appear whilst placing the IBM 1 drive back under Stand-alone.
I've tried deleting and restarting services, etc etc, but I'm running round in circles.
Please help!
Thanks
I've attached my DIscover.txt output for reference:-
System Page Size: 4096
ByName: Tape
ByName: MediumChanger
02:00:00:01 08 -- \\.\MediumChanger0
INQ 00 "IBM 3573-TL 7.30"
INQ cc ""
INQ dc ""
INQ 83 "IBM 3573-TL 00L2U78G0505_LL0"
INQ 80 "00L2U78G0505_LL0"
TUR 00 00000
RES 00 00 00000
REL 00 00 00000
MTE 0001 1
STE 1000 23
IEE 0010 1
DTE 0100 2
0 "IBM ULT3580-HH4 1K10006839"
1 "IBM ULT3580-HH4 1K10003447xÀú"
ByName: Changer
ByPort: Scsi
01:04:00:00 00 -- \\.\Scsi1:
INQ 00 "Adaptec Array V1.0"
INQ cc ""
INQ dc ""
INQ 83 "ADAPTEC ARRAY 9707B8A6"
INQ 80 "9707B8A6"
01:04:01:00 00 -- \\.\Scsi1:
INQ 00 "Adaptec Array V1.0"
INQ cc ""
INQ dc ""
INQ 83 "ADAPTEC ARRAY 126BC8A6"
INQ 80 "126BC8A6"
02:00:00:00 01 -- \\.\Scsi2:
INQ 00 "IBM ULT3580-HH4 89B1"
INQ cc ""
INQ dc ""
INQ 83 "IBM ULT3580-HH4 1K10003447"
INQ 80 "1K10003447"
TUR 00 23a00
RES 00 00 00000
REL 00 00 00000
BUS Unknown(10)
MAX 0xffffff bytes 0x101 pages
02:00:00:01 08 -- \\.\Scsi2:
ByGuid: Tape
ByGuid: Changer
ByGuid: ChangerIomega
ByGuid: CDRom
00:00:00:00 05 00 \\?\ide#cdrommatshita_ujda780_dvd#cdrw_______________ca21____#5&39b67c45&0&0.0.0#{53f56308-b6bf-11d0-94f2-00a0c91efb8b}
INQ 00 "MATSHITAUJDA780 DVD/CDRWCA21"
INQ cc ""
INQ dc ""
INQ 80 ""