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Backup exec 2012 job fails as soon as an external drive is plugged in

mattjmacdonald
Level 2

Hi Everyone,

Currently running Windows Server 2008 R2 Datacenter with Backup Exec 2012 Version 14.0 Rev. 1798.

Backup exec 2012 is set up correctly and the jobs will complete successfully, however, without making any changes to Backup exec, when i plug in an external drive jobs won't start and current jobs will fail immediately.

 

Has anyone encountered this issue before? If you have, is there a patch to resolve this issue?

 

Thanks,

 

Matt

 

 

4 REPLIES 4

VJware
Level 6
Employee Accredited Certified

I haven't come across this issue earlier. What error does the backup fail with ? Are there any errors/warnings logged under the event viewer ?

 

mattjmacdonald
Level 2

Thanks for the reply.

 

I've attached the error code

 

As mentioned earlier. No modifications were made to backup exec. Just plug in a random external drive and the job will fail even though no settings were changed. Drive sizes that were used were 1TB,2TB and 4TB.

 

 

VJware
Level 6
Employee Accredited Certified

I would recommend to log a formal support case and so that we can have a quick look @ your setup and figure out what's going wrong.

mattjmacdonald
Level 2

Thanks