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Veritas.com
Support

Communication Errors backing up remote servers

Chris_Lamotte
Level 2

‎03-15-2006 01:22 PM

We are frequently getting the following error when backing up one of our remote servers. It doesn't happen on all of them. The errors are

Final error: 0xa000fe30 - A communications failure has occurred.

Final error category: Server Errors

OR

Final error: 0xa00084f8 - The network connection to the Backup Exec Remote Agent has been lost. Please check for network errors.

Final error category: Resource Errors

We have checked the settings on the NIC and that seems to be set. Neither server is an Exchange Server. We are running Windows 2000 with Service Pack 4.

I have stopped and started services. I have created new backup jobs. Nothing seems to be working.

Thanks
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3 REPLIES 3

Deepali_Badave
Level 6
Employee

‎03-17-2006 12:51 AM

Hello,

The Backup Exec Remote Agent for Windows Servers service terminated unexpectedly. This error will occur at each job while it does the Shadow Copy Component backup

This error occurs when backing up the BKUPEXEC from the "Microsoft SQL server "BKUPEXEC"" as well as the Shadow copy Components

To resolve the error you need to select either of the two places to backup the SQL database. It is suggested you to backup SQL instance from the "Microsoft SQL server "BKUPEXEC". " and uncheck the selection for "Shadow copy components> User data> SQL server> Server name> BKUPEXEC".


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
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Chris_Lamotte
Level 2

‎03-20-2006 05:38 AM

The remote server does not have SQL Server running.
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Shraddha_Dhaval
Level 6

‎03-29-2006 05:41 AM

Hi Chris,

You can refer to the following doument to resolve the error 0xa00084f8

http://seer.support.veritas.com/docs/258159.htm

and for error 0xa000fe30 you can refer to

http://seer.support.veritas.com/docs/271334.htm


Hope this will help you.

Please revert if we have not understood your problem.


Thanks

Note : If we do not receive your reply within two business days, this post would be marked ?assumed answered? and would be moved to ?answered questions? pool.
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