Hi -
I found a bunch of DLO Agent licenses (DLO version 12, component 3.1.0) at our office which has never been deployed, so I decided to roll one out and see if I could make it work.
We have BE 12 SP5 running on a Windows 2003 server. I have modified the hosts file on my workstation so that the server name resolves to the IP address.
I have created myself as as a user through the DLO administration console and I can create files and write to the backup location (a folder called DLO) on the media server.
I installed the DLO Desktop Agent on my Windows XP SP3 workstation from the shared Agents location on the media server. The installation seemed to go fine. However, when I reboot my computer a login screen for the DLO Desktop Agent pops up. It says that I am currently authenticated to the media server as myself and prompts me for my username, domain and password (the username and domain are pre-filled). When I enter my credentials and try to login I get the following error message:
Information V-139-32772-3604
Failed to load configuration settings
As noted I have full privileges to the backup location on the server.
When looking at the DLO Administration console, I cannot see my computer listed, only me as a user.
On the DLO Administration console I see the following error message:
Unable to configure the Desktop Agent on computer 'p-crozier' for user 'bellevue.local\acg\peter'. Error: failed to get SID for user bellevue.local\acg\peter: 0
The taskmanager shows that DLOChangeLogSvcu.exe is running on the workstation.
Any ideas as to what I'm doing wrong?
Thanks
