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Error upgrading 11d to 2010

pinti59
Not applicable
I am getting the below error in the install log, when it's trying to install visual c++ sp1. I cannot figure out why this is happening.

07-17-2010,22:04:20 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
07-17-2010,22:04:20 : ==================Installing MS VC 8.0 SP1 runtimes.==================
07-17-2010,22:04:20 : Support directory: C:\DOCUME~1\sdadmin\LOCALS~1\Temp\1\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\
07-17-2010,22:04:20 : Extracting runtime installer package vcredist_x86.exe to BE support folder.
07-17-2010,22:04:20 : F:\BE\WinNT\Install\VCRedist\vcredist_x86.exe /q:a /C /T:"C:\DOCUME~1\sdadmin\LOCALS~1\Temp\1\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\VCRedist"
07-17-2010,22:04:20 : Extracting runtime installer package VCREDI~3.EXE to BE support folder.
07-17-2010,22:04:20 : "C:\DOCUME~1\sdadmin\LOCALS~1\Temp\1\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\VCRedist\VCREDI~3.EXE" /q:a /C /T:"C:\DOCUME~1\sdadmin\LOCALS~1\Temp\1\{BE576FF1-DC46-4572-A110-3D0ACA97EC3D}\VCRedist"
07-17-2010,22:04:20 : ERROR: Failed to extract VC 8.0 SP1 runtime package. Error code 1603.
07-17-2010,22:04:20 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1603
07-17-2010,22:04:20 : Clean up Symantec installer keys.
07-17-2010,22:04:29 : The return code is: 0
07-17-2010,22:04:29 : SUCCESS: Installation has completed successfully.


Any help would be greatly appreciated

Thanks,
Pete
2 REPLIES 2

AmolB
Moderator
Moderator
Employee Accredited Certified
Hello

 Download Microsoft Visual C++ 8.0SP1 from the microsoft website and install it manually.

 After installing V C++ proceed with the upgrade process

vickyinstru2000
Level 4

Yes even i had encountered the same error then manually installed VC++ and i was able to proceed further.
Please let us know the status.