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OS crash during remote disaster recovery

Hywel_Mallett
Level 6
Certified
I was wondering if anyone had seen anything similar to the following?
 
Attempting to perform a remote disaster recovery:
  • Install Windows Server 2003 on similar hardware
  • Deploy Remote Agent to the server
  • Start restoring last backup to the server
  • During the restore of "System Files", the server bluescreens with "Page fault in a nonpaged area"
  • Upon restart, the OS will not start up, and can't use the recovery console, with symptoms indicating that the SAM database is corrupted (it doesn't know any passwords). This leads to a continuous reboot loop.

This problem is reproducible, using different backups, but it always affect the same server that's being restored.

Looks like there's something wrong with that server I guess?

Anyone else seen anything like this?

1 REPLY 1

Hywel_Mallett
Level 6
Certified
It turns out that the hardware being restored to had different firmware versions and a different Windows Service Pack level on prior to performing the restore. I brought the firmware versions up to date, and installed the Windows 2003 SP2, and the restore went fine. This has never been a problem before, but I guess it's a lesson for next time!