08-21-2008 12:36 PM
When I change the tape it doesn't show me the name of the tape I inserted. Still show me the one it was before, so when the backup execute if doesn't see the good tape.
Is there a setup to have the media inserted immediately check, otherwise I have to do the inventory each time I changed the tape.
Thank you for your help
Louis T.
08-21-2008 12:56 PM
Is there a setup to have the media inserted immediately check, otherwise I have to do the inventory each time I changed the tape.
Only way that I know of
If you have a library and have enabled BarCodes, you can do a scan, which is faster and less wear and tear on the library
08-25-2008 07:16 AM
Thank you for your respond, but it should have another way to do it. I dont have library, it's a stand-alone drives, but since I installed the version 12, event if I change the drive, it doesn't refresh itself, and keep the information of the previous tape.
Any other solution will be gladly receive.
Thank you in advance.
Louis T
03-09-2009 11:30 AM
We have the same issue with version 12. Symantec Support told me that we always had to do a manual scan, but I am 110% positive that it used to scan automatically on insert. One of our secretaries used to be able to insert the new tape, but now a technician needs to do it as we have to tell Backup Exec to scan the partition where the tape was inserted.