04-15-2014 02:09 PM
I'm working on planning a BE2012 install to replace our aging BE2010 system and I'm having an issue restoring data from a BE2010 backup.
Here's the specifics:
As of yet, I have not been able to restore this data using BE2012. I've tried:
As of right now I only notice this on GRT enabled backups. I was able to successfully restore a VM that does not use any GRT nor BE Agent (successful restore was a NT4 server of all things!)
Are there any solutions for what appears to be a bug in 2012?
04-15-2014 02:22 PM
I failed to mention.. BE2010 is SP4, and BE2012 is SP4
04-15-2014 02:59 PM
Hello, Have you tested a restore from a duplicate to disk?
04-16-2014 09:55 AM
> Have you tested a restore from a duplicate to disk?
If you mean... have I duplicated the data from the LTO library onto a backup to disk target and then added that B2D folder as a legacy B2D storage device AND THEN attempted the same restore operation... the answer is yes - and the result is the same.. I get the error message as mentioned in the OP
04-16-2014 10:44 AM
see http://www.symantec.com/docs/TECH188010
check the Backup Exec 2012 HCL and SCL to verify the versions of hardware and software are supported.
check for sufficient available space for staging on C:
04-17-2014 09:53 AM
Checked HCL and C drive.. this is not the issue.
I even went so far as to create another GRT enabled backup on a disk target to take the LTO Library out of the picture - this didn't fix the issue.
After reading technote 188010 I was able to restore the entire VM - this isn't really a solution though... I suspect all my BE2010 backups will be impacted.
04-21-2014 09:05 AM
OK.. I'm not sure what's going on here...
After letting the new server "settle out" for a few days I came in this morning and thought I'd give the GRT restore one more shot, so I could make sure I grab a screen shot of the error and maybe do some more in depth debugging.
As of right now it appears to be working pulling a restore off of tape. It's staging the data now - prepping the actual restore.