04-22-2015 07:06 PM
Good Morning,
i'm running backup exec 2012 on server 2008 R2. past few days we can't run the inventory. when ever we run the inventory the above message will appear as information and the error message will appear like this :- "Inventory Device 00065 -- The job failed with the following error: Library Error - attempt to clean a drive in a library with expired or bad cleaning media.
For your information we are using new clean tape that purchase from DELL.
Kindly assist me accordingly.
Thank you.
Solved! Go to Solution.
04-22-2015 07:15 PM
You possibly are facing this issue - https://support.symantec.com/en_US/article.TECH193827.html
04-22-2015 07:15 PM
You possibly are facing this issue - https://support.symantec.com/en_US/article.TECH193827.html
04-23-2015 09:09 AM
FYI, you should set the properties of the robotic library slot to indicate that this is a cleaning slot. That way when you inventory your library, you don't waste cleaning cycles mounting the cleaning tape for no reason.
The cleaning tape should only be used when you or BE decides that a cleaning job should be run.
This comment doesn't resolve your core issue, but I think that VJware's link should help.
04-23-2015 07:48 PM
Thank you very much.
It works after i delete the cleaning media.