VM Backup failing with error : unable to quiesce an application.

[uri_baba]

0xe000959a - An attempt to take a snapshot of a virtual machine failed because it was unable to quiesce an application.
 

Can any one pls guide me to resolve it ???

[VJware]

Is the VM running any of these applications - Active Directory, Exchange, SQL and/or Sharepoint ?

If yes:-

Is the Remote Agent installed inside the VM ? Do ensure the BE account has sufficient privileges to backup/restore this application. Also, do ensure the Application services are running and the application is online.

If no:-

Uncheck the Application GRT option from the backup job settings.
 

[uri_baba]

Its a VM level backup... VM is a Domain Controller.

BE account has all the required permissions.

Also disabled Application GRT but the error still continues.

[VJware]

Is the Remote Agent installed inside the VM ? Did you recently install / update VMware Tools on this VM ?

Are you able to manually create and delete a snapshot via the VI client (uncheck the memory option and check the quiesce option while creating the snapshot)

Is the time of the VM, ESX host and vCenter in sync ?

Lastly, try this KB as well - https://support.symantec.com/en_US/article.TECH129724.html

[pkh]

Is the host licensed for VADP which is only available with the paid version of ESXi? VADP is needed by BE

[uri_baba]

Yes it is... Its not a newly configured job...

Backup was happening till last week. suddenly this error has started...