e0009444 - The requested source duplicate backup sets catalog record could not be found. Perhaps the media containing the source backup sets was previously deleted

[satfes]

Hi,

I have this problem when i´m going to duplicate a mensual copy:

e0009444 - The requested source duplicate backup sets catalog record could not be found. Perhaps the media containing the source backup sets was previously deleted

I dont´ Know how to resolve it.

[AmolB]

Are the jobs configured through a policy?

Refer to below articles

http://www.symantec.com/docs/TECH53097

http://www.symantec.com/docs/TECH87512

http://www.symantec.com/docs/TECH57494

[satfes]

Yes the jobs are configured through a policy.

[pkh]

Right-click on the policy and delete the jobs.  After that, re-create them.