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Desktop and Laptop Option

Discussion Posts

Useful Desktop and Laptop Links

Adminstrator's Guide (EN) 9.5Best PracticesQuick Reference Guide for DLO Installation and ConfigurationInstall PrerequisitesSoftware Compatibility ListHardware Compatibility ListSizing CalculatorQualification Details with Cloud Service Providers (Mic...

klauskresnik by Moderator
Employee Accredited Certified
  • 6 replies
  • 6 kudos

User stuck in Delete Pending state

Hi I have a user that I'm trying to delete and they're stuck in "Delete Pending" state for the last few days. I am in the process of deleting many users and had to manually delete some NUDFs to complete this task more quickly. This user is the las...

smithj by Level 6
  • 8 replies
  • 2 kudos

Resolved! Users unable to launch DLO after domain name change

Hi We changeed a domain name from domainA to domainB. Users on domainA have been deleted from the DLO console and re-added to domainB. Users then logon to their systems with the domainB credentials and when the DLO agent launches, it give the follow...

smithj by Level 6
  • 2 replies
  • 2 kudos


Hi All,   Could you assist on this. If DLO can backup data (include email) to PST file, real time? How about Desktop and Laptop Option, does it fits on our requirement? Requirements:             1. Email Backup from end user workstations (Email...

_Shk_ by Level 4
  • 2 replies
  • 1 kudos

PST backup in DLO

Hi, We are using DLO 7.5 and configured delta changes and dedupe. We are facing many backup failiure due to PST. Our email system is O365 and OST is not being backed up. I know there are two types of PST backups, that are incremental and VSS. Can so...

shamee by Level 5
  • 5 replies
  • 0 kudos

DLO Upgrade from 7.5 to 7.6 with clients on 7.0

Hi I plan on upgrading my DLO console to 7.6 shortly and was wondering if this would impact the clients in anyway? Previously I upgraded clients to 7.5 along with the console, but Dedupe, even though it was disabled, was causing a high amount of IO...

smithj by Level 6
  • 4 replies
  • 0 kudos

Deduplication Scenario

In need of solution or answer for these two scenario:   1. If a 100 MB file is modified particularly in 1 MB of the total file size. Will the file gets overwritten or modify the part alone will get changed in the dedupe storage?   2. If two diffe...

SURA by Level 4
  • 5 replies
  • 1 kudos

About DLO configuration

Hi, 1) Can I hide task "Open file" in DLO agent ? Since doesn't want user to run backed up file directly from storage. 2) If backup failure, any alert will be shown to client ? 3) Can administrator check which backup job is failure in DLO server ?...

About Dedupe server of DLO

Hi, - Is dudupe server must be installed ? - For dedpue storage location, it's better to same as storage location ? Or better to use on different location ? - Without dedupe server, will backup / restore faster ? But no encryption / compression / ...