Desktop and Laptop Option

Step By Step guide to download and install Veritas Desktop and Laptop Option

Step By Step guide to download and install Veritas Desktop and Laptop Option https://www.veritas.com/content/support/en_US/article.100047625 Veritas DLO Support site

Useful Desktop Laptop Option 9.7 Links

DLO Readme : v9.7DLO License GuideDLO Install Prerequisites : v9.7Quick Reference Guide for DLO Installation and Configuration : v9.7Administrator's Guide (EN) : v9.7Software Compatibility List : v9.7Hardware_Compatibility_List : v9.7How to use VxUpd...

Runtime Error! - Abnormal program termination

Hi We have a user who is getting the attached error when he launches Symantec DLO. This started happening since the user was given a new username and logged into the same computer with the new username. Here is what we have done so far to try and ...

Symantec DLO 7.x having issue after network teaming with broadcom utility.

Hi, We have the following. 1. Symantec DLO 7.6 on MS Windows 2012 R2. 2. Broadcom Network teaming utility. 3. Client - Win 7. When we have deployed the DLO its was smoothly working and we can able to install the remote agent. We have used the B...

VproConsole has stopped working

I have just bought System REcovery Desktop 2013 R. When I want to start teh software it is stopped while loading the software and showing message "VproConsole stopped working". Please help me to solve this issue.

[DLO 7.6] Mac OSX Yosemite Compatibility

Hello everyone! Just a quick question. Has anybody tested DLO Client for Mac with OSX 10.10? Having a few continues freezes with the client.

Failure to change DLO recovery password

Hi, I want to change the DLO recovery password. I have tried to run command "DLOCommandu –SetRecoveryPwd", but it's failure to execute. 'DLOCommandu –SetRecoveryPwd' is not recognized as an internal or external command, operable program or batch f...

Resolved! DLO 7.6 - Auding

Hello, Customer question "There was also an outstanding question regarding what logs are retained in the DLO DB that can be used to audit user activity." I have looked at the logs in DLO and there does not appear to be much in the way of auditin...

DLO 7.6 - Deduplication Storage Estimate

Hello, I am doing an estimate for the storage size for a customer. What is the definition of "Backup Store Size"? What is the definition of "Chunk Store Size"? Do you add the Backup Store Size and the Chunk Store Size to get the total storage n...

DLO 7.6 - Encryption Keys Question

Hello, This is a question from one of my customers: A further note, within the DLO Admin Guide (v7.6), it mentions the following: DLO encrypts user data using a user-specific, randomly generated encryption-key. The encryption-keys are stored in D...

Remove files no longer selected

I've recently found a misconfiguration in our backup selections resulting in DLO backing up every file and folder in the user's profile. I'm remedying the problem and I had read somewhere that DLO will delete all files no longer part of a backup sele...

Resolved! DLO 7.6 - Deduplication

Hello, Does deduplication occur per user or does it occur across all users? Cheers, Cameron

Resolved! DLO 7.6 - Deduplication Storage Location Encryption

Hello, I have a customer who is backing executive desktops. The proposed solution will be backed up to deduplication storage locations. The security admin has concerns around the encryption used while the backup data is in transit and while is is s...

Resolved! DLO 7.6 - Auditing or Logging Administrators

Hello, I have customer who requires the ability to log or audit the activities of administrative users. From my experience this functionality does not exist. Can anyone please confirm my understanding? Cheers Cameron

Resolved! Include/Exclude confusion

I'm trying to back up our user's Chrome bookmarks but not the thousands of temp files in the profile. So far I've been unable to get it to back up only the bookmarks file though. I looked on the support site to try and find out why my include/exclude...

Global Exclude in DLO 7.x in one step

Hi, We have Symantec DLO 7.x.. We wants to global exclude all list of vedio and audio file extension. Is there any way to do this in one steps...rather excluding each file extension one by one.. Thanks.

Documents folders gone from all profiles on DLO

Hi I've got about 20 different user profiles on the DLO console, all set up to backup the Documents, Desktop and Favorites folders. This has been working fine for years and I just checked it today and the Documents folder has been removed from all ...

DLO 7.5 Agent Error

Dear All, After installing Symantec DLO7.5 SP1 agent to client agent through remote install, while open the DLO client it showing some error. Kindly provide solution for this issue. Regards Sakthi

DLO 7.5 SP-1 server Uninstall

Hi, Can any one suggest me, How to uninstall DLO7.5 SP-1 server from windows 2008R2 server. And with out affecting other programs. Symantec Backup EXEC-2012 and McAfee EPO server running on the same server only. Thanks&Regards Sakthi.

DLO does not backup some of the users.

I have notice to a weird behaver which is also hard to explain. My Policy is to to back-up files on change, the interval is set to 1 hour. of 15 users, it works, 3 users it does not. All i see for this 3 users for the past 7 days is this 3 ...

Resolved! DLO queries

Hi Team, we have a requirement for DLO. I have few questions regarding it: Is Active Directory Mandatory for DLO? because currently we don’t have AD in their environment. For DLO server what would be the hardware requirement?...

DLO 7.6 Maintenance Service reserve all available RAM

Hi, Can somone tell me why reserved all available memory by the dlomaintsvcu.exe? Is there any way to set the max. RAM which can be used by this service? According to the sys. req. 8GB should be enought... I have added more 8 GB to the server, but...

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