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Desktop and Laptop Option

Discussion Posts

Useful Desktop and Laptop Links

Adminstrator's Guide (EN) 9.5Best PracticesQuick Reference Guide for DLO Installation and ConfigurationInstall PrerequisitesSoftware Compatibility ListHardware Compatibility ListSizing CalculatorQualification Details with Cloud Service Providers (Mic...

klauskresnik by Moderator
Employee Accredited Certified
  • 6 replies
  • 6 kudos

Restoring old DLO file

Hi Folks! I'm hoping this is an easy one (although it rarely is. :) Our old Backup Exec server is no longer in existence. However the backup files from the DLO software are. I'm trying to restore these, however I understand that the encryption keys w...

Pending Delete on User in Symantec DLO Server

We are having a rash of users that hang in Pending Delete status on our Symantec DLO server.  They sit in this status forever.  We found the following resolution on Symantec forums, and successfully got this to work once on a user (after many attempt...

woodstok by Not applicable
  • 3 replies
  • 0 kudos

DLO Column Last Backup in blank

Hell all,   I have DLO working with near of 600 users. WhenI review the restore tab, near of ten users, apeear the column Last Back and Last Backup Status in blank, some of the information appears under backup folder, but when I try to review what wa...

donk2000cl by Level 4
Partner Accredited
  • 2 replies
  • 0 kudos

Resolved! DLO 7.0 Version

We will migrate from DLO 6.1 to version 7, I have downloaded the Desktop and Loptop Option 7.0 Build 70049a, is it the latest release and is there any patches or fix to apply to version 7.0 before going in production ? Thanks.

topuz by Level 4
  • 1 replies
  • 0 kudos

DLO 7 priority selection

Fellow Symantec enthusiasts, We have DLO 7 configured at a customer with following parameters: - User quota: 30 GB - Data getting backed up: E:\ drive (20 GB, partition for important data)User documents on C:\ drive First problem: They have an amoun...

nicholavdv by Level 2
Partner Accredited
  • 1 replies
  • 0 kudos

Resolved! Symantec DLO backup mapped drive

We have DLO 7.0 in our backup environment. Does DLO able to backup mapped drive? We are using NAS and mapped it to our DLO server. I can't find the mapped drive in the backup selection list.

fairuz821108 by Level 3
Partner Accredited Certified
  • 5 replies
  • 2 kudos

Resolved! DLO licensing issues

Hi all, My customer has a server with Backup Exec 2010 R3 and they enabled DLO trial (1-5 users). They purchased a license for DLO (SYMC BACKUP EXEC 2010 OPTION DESKTOP AND LAPTOP WIN (1 TO 10 DESKTOPS LAPTOPS) PER DEVICE RENEWAL ESSENTIAL 12 MONTHS ...

Media server move to new location

hi, we are moving one of media server & associated IBM 3584 to curent DC to new location ( master server is not moving ). IBM 3584  - bec its moving we are taking tapes out of library and put it back once it reach the destination so Question:     if ...

Raju_la by Level 5
  • 1 replies
  • 0 kudos

DLO Services are down unable to connect

I'm getting this issue now every once in awhile, it's super annoying. I found another forum thread here with a supposed solution, but it's NOT the solution. I always had done right click 'run as admin' with Windows 7, but I still see this error from ...

Resolved! .pst Backup and Restore

Hi, I was unclear on the following point.   From DLO7 Datasheet Microsoft Outlook® mail files (PST) protection: Protects PST files at the message level.   Using VSS Symantec DLO7 has an added feature to backup open .pst files too? also can it rest...

Package DLO client in a small MSI ?

Hello, We wanted to push DLO to remote locations using Altiris deployment solution. With DLO v7, there's a directory with the agent installer. But it looks to be redundant setups (in fact 3 times the files). As we wanted to push via low bandwidth con...