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Desktop and Laptop Option

Discussion Posts

Useful Desktop Laptop Option 9.7 Links

DLO Readme : v9.7DLO License GuideDLO Install Prerequisites : v9.7Quick Reference Guide for DLO Installation and Configuration : v9.7Administrator's Guide (EN) : v9.7Software Compatibility List : v9.7Hardware_Compatibility_List : v9.7How to use VxUpd...

klauskresnik by Moderator
Employee Accredited Certified
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  • 7 replies
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dlo sloution

hi, actaully I have done the installtion of Dlo 7.0 as well as also run the agent on client machine but i am gettind some problem while taking backup & when i open dlo agent on client machine then click on status status bar showing disable ....this s...

support46 by Level 3
Partner Accredited
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Resolved! Obtain a list of old Agents in DLO

Hi all, I installed SDLO 7 that I updated from BE 2010, the migration was succesfully and I started with the migration of clients. Right now I have more that 70% of users with the new agent (SDLO 7.0). But I lost the control of who users are with the...

donk2000cl by Level 4
Partner Accredited
  • 375 Views
  • 1 replies
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DLO 7.5 Error V-138-52224-20040

I have a test environment with DLO 7.5 there are 67 users on the testing server.  Most of the users are working fine, however there are 10 that are getting this error message a lot V-138-52224-2004 "Failed to copy to the desktop user data folder.  De...

Global Excludes

  I have a couple of clients who need to backup some mp3 files that they have created. Like a lot of people we have mp3s on our global excludes list. I have found a way to get by the global excludes, but I'm wondering if there is a better way to go a...

BPlace by Level 2
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  • 3 replies
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Customer Issue with DLO

 I have a Customer that is having an issue with users connecting to the DLO backup server after their AD account has been modified. For instance: a woman in the company named RSmith gets married. Her last name is changed in AD so now her user account...

Gary_Bishop by Level 2
Employee Accredited
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  • 2 replies
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DLO 7 and BE 2010

Hello  My customer has a Windows 2008 Domain where there is also the Backup Exec 2010 R3. On this BE 2010 R3 we are using also the DLO Option.  Now my Customer buyed the new DLO 7 ( that is a separate product ).  I think I need to un-instal old DLO f...

Error: V-138-52224-10060

Hi, A customer present an error in SDLO 7 with one user that try to archive a pst file, the error show: Error to archive the file C:\Documents and Settings\abarrionew\Configuracion Local\Datos de Programa\Microsoft\Outlook\archive.pst (0) Sorry if th...

donk2000cl by Level 4
Partner Accredited
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Resolved! Clients under DLO and upgrade to 7.0

Hi all, I need to upgrade to new DLO 7.0 from Backup Exec 2010. I know the procedure to upgrade from this versión. At this time the customer only use DLO inside of Backup Exec. My question is about the clients what's happen when I made the upgrade on...

donk2000cl by Level 4
Partner Accredited
  • 223 Views
  • 1 replies
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Symantec DLO Desktop Agent run error

Hello all, i facing a problem on DLO client software, we have two laptops (win7 64bit OS) failed to run the DLO Agent, it shows me the error message "The application has failed to start because its side-by-side configuration is incorrect. Please see ...

Export/Import Profile using -IOProfile command

Hi, With DLO 7.0, when Exporting the profile using command :DLOCommandu –C <master server name> -IOProfile -DBF <export file name> -E <profile name>   After importing in an other DLO 7.0 server the profile with he command: DLOCommandu –C < server n...

topuz by Level 4
  • 845 Views
  • 3 replies
  • 1 kudos

Resolved! DLO services are down

Good morning, We are trying to install DLO 7.0 on a Wiindows Server 2008 R2 Std with a SQL Server 2008 R2 and this error appears: "communication with the dlo services are down" We can´t finish the installation. We appreciate your comments about it. T...

Resolved! "Backup Folder" pane in DLO 7.0 is empty

We recently migrated from Backup Exec DLO to Symantec DLO 7.0. Now, when we want to restore files, the "Backup Folder" pane on the "Restore" screen is empty. It contains only the computer name, but no drives or folders. Searching works though, and al...