05-12-2009 07:14 AM
I have a client that has rebuilt and repaired indexes. He has millions of e-mail, but a few, maybe a total of 28 e-mails, will not repair. We have restarted the services, tried numeorou repairs, but still they do not say "successful". This is a DTrace of the issue:
Enterprise Vault 2007.x
1. Within the Vault Admin Console, expand Archives and go to the Properties of the archive in question.
2. Click on the Index Volumes tab, right-click the index volume and select Repair Index Volume.
This will retry indexing of failed items.
The process starts, but we receive the following error:
Have, checked and the DVS files do exist, so it looks like the Storage service is having problems reading these items. Also looking back through historic Discovery Accelerator searches doesn't show any issue, so looks they were included in the indexes previously.
The indexes have been rebuilt several times over the last few years, so suspect that a subsequent rebuild has had this issue.
A quick Dtrace of on Indexing produced the following errors:
706947 11:09:14.319 [1144] (StorageCrawler) <3760> EV:L CItemFetcher::WaitForItem Request Info: [6600468, IndexMetadata, 10240 (KB), 4337892, 117E8CE40D985BB448C7D4876AF38CBB01110000kvs+151000000000000~200507041750450000~0~0B28B594438348C5880B8187C4C9FEF+0++0+1+39302.66540312500000000+33273+6600468++4+1+6600468, 6600468, The data necessary to complete this operation is not yet available. [0x8000000a]]
871332 11:09:21.975 [1144] (StorageCrawler) <7060> EV:M CArchiveRevisions::GetIndexMetadata ArchiveID:1CBCAECCA07C6374A85E33971484550681110000kvs (JournHist08) SavesetDescriptor:117E8CE40D985BB448C7D4876AF38CBB01110000kvs+151000000000000~200507041750450000~0~0B28B594438348C5880B8187C4C9FEF+0++0+1+39302.66540312500000000+33273+6600468++4+1+6600468 RebuildMode:1 (hr=Abnormal error occurred Error: %1 Reference: %2 Info: %3 %4 %5 [0xc0041a47])
871346 11:09:21.975 [1144] (StorageCrawler) <7060> EV:L CItemFetcher::FindFirstPendingRequest [0] Request Info: [6600468, IndexMetadata, 10240 (KB), 4337892, 117E8CE40D985BB448C7D4876AF38CBB01110000kvs+151000000000000~200507041750450000~0~0B28B594438348C5880B8187C4C9FEF+0++0+1+39302.66540312500000000+33273+6600468++4+1+6600468, 6600468, The operation could not be completed. A retry should be performed. [0x800704d5]]
Solved! Go to Solution.
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